Environment:
ProLiant DL380 G5 - P400 Array Controller (please, see attachment). Windows server 2008 32 bits
When i run HP Insight Diagnostics Online and want to execute a Diagnose, no disks apears.(please, see attachment)
In the error log:
"Device, Test: test_components\cpu.dll ID Failed Count: 7 Error Code: F62
Description:
An unexpected exception occurred while performing an operation.
Exception message: InsightTC_ID_Module::run: caught exception from discoveryAlgorithm.run() - HardwareError thrown by class EventStatus __thiscall cpu::CPUID::Intel::StandardFunction000B_Command::execute(void): CPUID[eax=0Bh] produced >255 levels
Recommended Repair:
Reboot or restart Insight Diagnostics. Retry the test. If the problem persists, upgrade to the latest version of Insight Diagnostics. "
The version of the HP Insight Diagnostics Online is 9.10, please, see attachment).
Can I have some help?
Thanks in advance
Delmira