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ProLiant DL360e Gen8 | VMware 5.5u2 HP Custom Nov14 | Random Purple Screens/Hypervisor Crashes

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Hello All,

 

I have a DL360e Gen8 server that is randomly crashing (screen shots attached) -sometimes after a week, sometimes after a day. Open a ticket with HP and VMware and I'm not getting anywhere. VMware support tried even capturing a dumpfile with no luck and beleive it to be a hardware related failure. I'm wondering if anyone has had a similar problem like this and might have additional options to try.

 

The only simptoms I can relate to the Hypervisor crashes is they appear when a large I/O operation is taking place or has taken place (e.g. snapshot removals etc.). The first crashed appear during the initial migration of VM's: Veeams quick migration tool and VMware standalone converter tool. Random crashes now appear during or after Veeam Nightly backups. Not sure if this helps. In addition, iLO logs do not show any signs of problems as well.

 

Right now I'm in the process of re-installing the Hypervisor to see if it might have been from a bad ISO.

 

Thanks for any help in advance!

 

 

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ProLiant DL360e Gen8

 

Firmware Information:
HP Dynamic Smart Array B320i Controller: 4.50
HP Ethernet 1Gb 4-port 366i Adapter: 1.61, 0x80000c6f, 1.475.0
HP ProLiant System ROM: 08/02/2014
HP ProLiant System ROM - Backup: 08/02/2014
HP ProLiant System ROM Bootblock: 03/05/2013
iLO: 2.03 Nov 07 2014
Intelligent Provisioning: 1.61.45
Power Management Controller Firmware: 3.3
Power Management Controller Firmware Bootloader: 2.7
Server Platform Services (SPS) Firmware: 2.1.7.E7.4
System Programmable Logic Device: Version 0x11

 

VMware ESXi 5.5 update 2 HP Custom ISO (November 2014)

 

 


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