I have a new HP ProLiant DL60 Gen9 Server, purchased from "a major online HP Authorized retailer".
When I bought it, I also purchased 2 SAS 300GB drives. which were listed under "Accessories". The server is also listed as compatible in the drive specifications. They are part number 737261-B21. The drives were shipped in HP SmartDrive carriers.
I have them inserted into bays 1 and 2. When the server is powered on, the indicator lights on the drive initially are green for a second, then go to yellow.
I get an error message at startup: 1785-Slot 0b Array Not Configured - No Drives Detected. When I go into the configuration utilities for the array, it also tells me there are no drives installed.
The server does recognizes the optical drive I installed cabled to SAT Port 4, if that means anything.
Am I missing something obvious? I haven't moved any of the cables inside the server, and the backplane for the drives is cabled to SATA Port 1. I checked all the connections, and everything is secure. I also this morning downloaded and flashed the latest BIOS.
Thanks very much for any advice.
- Mark