Hello,
I try to run the latest HPSUM version SPP2015060. I downloaded the iso file and extracted it's contents to an folder on the server. When running the launch_hpsum.bat i receive the following error message:
Error: Cannot launch hpsum_service_x64.exe locally. Reason: General failure. (SocketError 10013 : Er is geprobeerd toegang te verkrijgen tot een socket op een volgens de toegangsmachtigingen niet toegestane manier.
The last message is un dutch but translates to something like: An attempt was made to access a socket with a properly access permissions unauthorized way
I disabled the trendmicro antivirus, firewall etc. but this message keeps me from running the support pack.
Also tryed to run with elevated rights but still the same message ....
OS is Windows 2008r2
Server is : proliant ML110 G7
4Gb ram and plenty of free disk space
When trying to run hpsum 7.30 i have the same result, PSP 9.10 crashes the complete server during inventory of CP010988.
Does anyone know how i can get the server updated using any of these methods ?