On a large number of my company's DL360p Gen8 servers the iLO appears to be completely unreachable.
We are running CentOS 6.6, the iLO firmware is at 2.30.
The servers are off warranty and the cost of swapping out the system board is too high.
The symptoms are:
Errors during post: Instead of getting the message to hit F8 to configure, I get an error message. See attached picture.
Intelligent provisioning won't load: I hit F10 during POST, it marks that I hit it, but it makes no visible effort to load it. hitting F11 and then choosing intelligent provisioning does nothing, also.
Running hponcfg at the OS prompt gives errors. I ran it twice in the example shown the errors are slightly different.
[root@cnt]# hponcfg
HP Lights-Out Online Configuration utility
Version 4.4.0 Date 06/13/2014 (c) Hewlett-Packard Company, 2014
ERROR: CpqCiCreateFunc() 0 time failed.
Driver Error Code:(1,1h).
Driver Error Message: CPQCIDRV driver is not loaded.
ERROR: Error communicating with ILO
ERROR: Unable to communicate with the Management Processor.
HP Lights-Out Online Configuration utility
Version 4.4.0 Date 06/13/2014 (c) Hewlett-Packard Company, 2014
ERROR: CpqCiCreateFunc() 0 time failed.
Driver Error Code:(1,1h).
Driver Error Message: CPQCIDRV driver is not loaded.
ERROR: CpqCiCreateFunc() 1 time failed.
Driver Error Code:(1,1h).
Driver Error Message: CPQCIDRV driver is not loaded.
ERROR: A general system error occurred while detecting Management Processor.
ACTION REQUIRED: Check if iLO and iLO driver are up and running.
When I run ipmitool nothing happens, I have hit cntl-c to get back to the prompt.
On some of the servers the iLO responds to pings, some don't.
The ones that respond to pings, seem to allow loading of the iLO logon page, but it doesn't allow me to put in any user information and that page loads extremely slowly.
I have tried the following:
Disconnecting all power for a full minute and powering back up.
Re-running the firmware install for version 2.30 from the OS prompt. This returned erorrs similar to hponcfg.
Toggling system maintenance switch 1 and 6 and booting in between.