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DL380e G8 - fan noise and inlet temperature

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Hello,

    My company has recently purchased a DL380e G8 server and we are having a few issues with it.  Firstly, the fan noise seems to be abnormally loud. We're already running 3x DL380 G7 servers and the 380 is louder than all of them combined.  This is while sitting idle in Server 2008 R2 or with ESXi (HP version) running with just 1 VM (the Vsphere VCenter Appliance).

 

There are 6 fans. The first one is constantly around 25%, the second one is around 35% and the last 4 are all the same around 45%. 

 

I've also noticed that upon boot, the 'inlet temperature' display is always between 10c and 13c.  The server room has an ambient temp of about 21c.  

 

I've updated all the firmware/drivers and the problem persists. I've also placed a service call to HP and they replaced the motherboard but the issues persist.

 

Can anyone with the same hardware let me know if your inlet temperature is also incorrect? If so, then at least it seems like a bug that may be fixed at a later date.  If other people's servers are showing correct temperatures, then I'm guessing something is wrong with my server. The fan noise alone is enough to drive me insane.


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