Hi Guys
Connecting a R/T3000 G2 UPS to a ML310e G8 (Windows Standard 2012) server using the serial cable provided with the UPS. The serial device is recognised but sits in the Device Manager with a yellow explanation mark – driver not installed! I cannot find any reference to a serial driver at the HP Driver and Support site under ML310e G8 or the R/T3000... Automatic Windows driver updates cannot find a driver either....? Any ideas welcome...?
Cheers
Mike
P.S. Plugged the UPS into a Windows 7 PC too, same missing driver result? Surely I can’t be the only one experiencing this issue...?
Yes, the USB cable is detected too and the driver for that installs fine. We want to use the serial cable though:)