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SUM - Smart update issue in linux

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Hi Team,

We are trying HP firmware updates using SUM(smartupdate) in linux machine.
Step followed:
1. Copied SPP bundle into phoenix
2. Mounted the bundle.
3. Ran packages/smartupdate file with required parameters. (
   # Getting the error "localhost is not configured on hosts file. configure localhost to launch SUM."
   # Fixed the above issue after configured below localhost info in /etc/hosts file.
   127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
   ::1 localhost localhost.localdomain localhost6 localhost6.localdomain6
   # Next error "Smart Update Manager initializingError: Cannot launch sum_service_x64 locally. Reason: Timeout waiting for service to launch."

[root@centaur packages]# sudo ./smartupdate --s --target X.X.X.X--user "admin" --passwd "admin" --use_location "/root/Mounted_ISO_P09037/packages"
Copying sum files to /var/tmp/localsum

Smart Update Manager initializingSmart Update Manager initializingSmart Update Manager initializingSmart Update Manager initializingError: Cannot launch sum_service_x64 locally. Reason: Timeout waiting for service to launch.
Sending Shutdown request to engine
Shutdown post command failed: 3
Error:

[DEBUG] :: Nov-19-2018 11:05:16:814 am :: [httpconnection.cpp:187] ::
url: https://localhost:63002/Session/create
[WARN] :: Nov-19-2018 11:05:21:816 am :: [httpconnection.cpp:150] :: Warning: HTTPConnectionError: WriteHttpData: Communication finished with error 7 : Couldn't connect to server. Extended error 0
Please check whether the server is running or specified ports are blocked..
[DEBUG] :: Nov-19-2018 11:05:21:816 am :: [httpconnection.cpp:295] ::
response:

[DEBUG] :: Nov-19-2018 11:05:37:814 am :: [httpconnection.cpp:187] ::
url: https://localhost:63002/Session/create
[WARN] :: Nov-19-2018 11:05:42:816 am :: [httpconnection.cpp:150] :: Warning: HTTPConnectionError: WriteHttpData: Communication finished with error 7 : Couldn't connect to server. Extended error 0
Please check whether the server is running or specified ports are blocked..
[DEBUG] :: Nov-19-2018 11:05:42:816 am :: [httpconnection.cpp:295] ::
response:

[DEBUG] :: Nov-19-2018 11:05:57:813 am :: [global.cpp:1608] :: Trying to connect Smart Update Manager initializing
[ERROR] :: Nov-19-2018 11:05:57:813 am :: [manager.cpp:1106] :: Error: Cannot launch sum_service_x64 locally. Reason: Timeout waiting for service to launch.
[INFO] :: Nov-19-2018 11:05:57:833 am :: [manager.cpp:1332] :: Sending Shutdown request to engine
[DEBUG] :: Nov-19-2018 11:05:57:833 am :: [httpconnection.cpp:187] ::
url: https://localhost:63002/Session//shutdown
[WARN] :: Nov-19-2018 11:06:27:835 am :: [httpconnection.cpp:150] :: Warning: HTTPConnectionError: WriteHttpData: Communication finished with error 7 : Couldn't connect to server. Extended error 0
Please check whether the server is running or specified ports are blocked..
[DEBUG] :: Nov-19-2018 11:06:27:835 am :: [httpconnection.cpp:295] ::
response:

[ERROR] :: Nov-19-2018 11:06:27:835 am :: [manager.cpp:1368] :: Shutdown post command failed: 3
[INFO] :: Nov-19-2018 11:06:27:835 am :: [global.cpp:1095] :: Exit Code for SUM: -1
[DEBUG] :: Nov-19-2018 11:06:27:835 am :: [global.cpp:718] :: CGlobal::cleanUp

 

Thanks,

Thiyagu


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