Hi
We have a Proliant DL380 G7 with RAID controller Smart Array P410i (Embedded Slot) with Windows Server 2012, we also have 4 Physical Hard Disk from 3 different models:
EG0300FBLSE
DG0300FAMWN
EG0300FBVFL
We configure them as RAID 1+0 and Install HP "Smart Storage Administrator" program to monitor our RAID hard disk, It give us warning:
A firmware update is recommended for this physical drive. Model: HP EG0300FBLSE
2 of 4 physical Hard Disks are HP EG0300FBLSE , so I receive 2 of above message.
So I download this firmware:
Online ROM Flash Component for Windows - EG0300FBLSE
This is firmware version HPD5. I also have tried the latest version HPD8.
These updater programs runs fine with success message and then instruct us to reboot windows, but after rebooting, this HDD`s firmware do not changed, and I firmware version is still HPD2.
This is the part of cpqsetup.log, related to running this updater:
Setup Session Beginning 11/20/2018 - 15:30:48 PM
---------------------------------------------------------------------------
Command Line Parameters Given:
Name: Online ROM Flash Component for Windows - EG0300FBLSE, EG0450FBLSF, EG0600FBLSH, and EG0900FBLSK drives
New Version: HPD5Determining component installation state...
The software is installed but is not up to date.Current Version:
Product ID EG0300FBLSE, Version HPD2: 2 found
Drive ROM is not up to date
The installation procedure was completed successfully.
A reboot is required to finish the installation completely.
Additional Information:
As part of the reboot process, you must power cycle the server and any external array storage devices.---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
I also tried DVD "Service Pack for ProLiant", hopping it use direct firmware update and don`t differ firmware upgrade for next boot, but this DVD still updates using differed mode and I wasn`t succeed to update with this DVD either.
I have good experience with hardware and firmware updating, and I was able to update firmware for 2 other HDD models in our RAID configuration, but EG0300FBLSE HDD`s firmware refuses to get updated.
What happens after rebooting the server? Which updating mechanism is used during windows booting? what should I do to update this HDD`s firmware?
Thankyou in advanced.