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HP IP Console Switch G2 - unable to access it via ssh

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Hello,

I have a HP IP console switch G2 with 16 console ports.

We had an incident and we had to reboot the HP console switch and I think its routing details got resetted.

I cannot ping it from an IP in a different subnet.

I have configured on the console 10.0.50.5/24. I can ping it from 10.0.50.7 but not from 10.0.53.5 for example.

I'm trying to connect through ssh to it using user&pass that we were using for https access and they are not working. The console switch is in a remote location so I cannot access is physically to make modification on it through console port.

If there's an easy option to repair this I could involve our 3pp who hosts our devices there.

What would be the easiest way to fix this?

 

Thanks!


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