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HP DL380 GEN10 - System Management Assistant daemon - No response from iLO for Hello

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Hi,

i have a HP DL380 GEN10 Server and installed amsd-1.3.2-3016.4.rhel7.x86_64.rpm to montiore the RAID Status of the server.

I used following documentation: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00026111en_us&docLocale=en_US

The problem ist the System Management Assistant daemon comes up normally but with some errors:

● smad.service - System Management Assistant daemon
   Loaded: loaded (/usr/lib/systemd/system/smad.service; enabled; vendor preset: disabled)
   Active: active (running) since Tue 2019-01-15 10:23:21 UTC; 1h 57min ago
 Main PID: 13848 (smad)
   CGroup: /system.slice/smad.service
           ├─ 6677 /sbin/smad -f
           ├─ 6678 /sbin/smad -f
           ├─ 7119 /sbin/smad -f
           ├─ 7120 /sbin/smad -f
           ├─ 7669 /sbin/smad -f
           ├─ 7673 /sbin/smad -f
           ├─ 7748 /sbin/smad -f
           ├─ 7751 /sbin/smad -f
           ├─ 8280 /sbin/smad -f
           ├─ 8293 /sbin/smad -f
           ├─ 8495 /sbin/smad -f
           ├─ 8497 /sbin/smad -f
           ├─ 9041 /sbin/smad -f
           ├─ 9042 /sbin/smad -f
           ├─ 9565 /sbin/smad -f
           ├─ 9566 /sbin/smad -f
           ├─ 9609 /sbin/smad -f
           ├─ 9611 /sbin/smad -f
           ├─10160 /sbin/smad -f
           ├─10173 /sbin/smad -f
           ├─10212 /sbin/smad -f
           ├─10213 /sbin/smad -f
           ├─10747 /sbin/smad -f
           ├─10748 /sbin/smad -f
           ├─10839 /sbin/smad -f
           ├─10843 /sbin/smad -f
           ├─11348 /sbin/smad -f
           ├─11350 /sbin/smad -f
           ├─11516 /sbin/smad -f
           ├─11802 /sbin/smad -f
           ├─11946 /sbin/smad -f
           ├─11950 /sbin/smad -f
           ├─12489 /sbin/smad -f
           ├─12490 /sbin/smad -f
           ├─12551 /sbin/smad -f
           ├─12552 /sbin/smad -f
           ├─13057 /sbin/smad -f
           ├─13059 /sbin/smad -f
           ├─13148 /sbin/smad -f
           ├─13161 /sbin/smad -f
           ├─13663 /sbin/smad -f
           ├─13664 /sbin/smad -f
           ├─13734 /sbin/smad -f
           ├─13735 /sbin/smad -f
           ├─13848 /sbin/smad -f
           ├─14288 /sbin/smad -f
           ├─14289 /sbin/smad -f
           ├─14794 /sbin/smad -f
           ├─14796 /sbin/smad -f
           ├─14857 /sbin/smad -f
           ├─14870 /sbin/smad -f
           ├─15399 /sbin/smad -f
           ├─15403 /sbin/smad -f
           ├─15480 /sbin/smad -f
           ├─15484 /sbin/smad -f
           ├─16005 /sbin/smad -f
           ├─16009 /sbin/smad -f
           ├─16050 /sbin/smad -f
           ├─16054 /sbin/smad -f
           ├─16605 /sbin/smad -f
           ├─16618 /sbin/smad -f
           ├─17200 /sbin/smad -f
           ├─17258 /sbin/smad -f
           ├─17328 /sbin/smad -f
           ├─17329 /sbin/smad -f
           ├─17886 /sbin/smad -f
           └─17888 /sbin/smad -f

Jan 15 12:20:44 hostname smad[17888]: Failed: no available HP iLO channels
Jan 15 12:20:44 hostname smad[17888]: Failed: Writing HPILO SNMP_HELLO errno =9
Jan 15 12:20:49 hostname smad[6169]: Failed: Timed outwaiting for SNMP_HELLO response
Jan 15 12:20:49 hostname smad[6169]: No response from iLO for Hello
Jan 15 12:20:50 hostname smad[6170]: Failed: Timed outwaiting for SNMP_HELLO response
Jan 15 12:20:50 hostname smad[6170]: No response from iLO for Hello
Jan 15 12:20:55 hostname smad[12489]: Failed: Timed outwaiting for SNMP_HELLO response
Jan 15 12:20:55 hostname smad[12489]: Failed: Writing HPILO SNMP_HELLO errno =9
Jan 15 12:20:56 hostname smad[12490]: Failed: Timed outwaiting for SNMP_HELLO response
Jan 15 12:20:56 hostname smad[12490]: Failed: Writing HPILO SNMP_HELLO errno =9

I hope someone can help me.

Thank you.


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