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DL360 GEN10 restart

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I have a DL360 GEN10 that is having this exact problem:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00050465en_us

The error in the IML is word-for-word per that article.  However, I have already updated the firmware a while ago and it still happens.  The problem happens about randomly once every 2 weeks or so.  Usually in the afternoon.  So it really had to re-produce the problem.  It is a Citrix server, so when it crashes it boots like 30 people off their session.

I opened a ticket with HPE, and they forwarded it on to our reseller.  The reseller said it "looks like an OS" problem and closed the ticket.  I have 7 other servers built from the same image (Windows 2016) with identical hardware and patched the same way that do not have this problem.  So I think it is a HW problem.

Has anyone else seen this problem with a GEN10 and have a suggestion?

Thanks

NK


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