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Proliant dl360p gen8An Unrecoverable SystemError (NMI)has occurred (iLO application watchdog timeout

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An Unrecoverable System Error (NMI) has occurred (iLO application watchdog timeout NMI, Service Information: 0x0000002B, 0x00000000)

Hi All , 

We have one DL380p gen 8 server runnign Red Hat Enterprise Linux Server Release 6.2, it is second time that server crashed and reboot with the following IML logs :

ASR    04/24/2019 22:00    04/24/2019 22:00    1    ASR Detected by System ROM

System Error    04/24/2019 21:58    04/24/2019 21:58    1    An Unrecoverable System Error (NMI) has occurred (iLO application watchdog timeout NMI, Service Information: 0x0000002B, 0x00000000)

sys logs :
========================================

Apr 24 22:01:54 prs3-tir hp-ams[2834]: hpHelper Started . .
Apr 24 22:02:08 prs3-tir hpasmlited[2895]: hpDeferSPDThread: Starting thread to collect DIMM SPD Data.
Apr 24 22:02:08 prs3-tir hpasmlited[2895]: Initialize data structures succesful
Apr 24 22:02:13 prs3-tir hp-ams[2834]: CRITICAL: An Unrecoverable System Error (NMI) has occurred (iLO application watchdog timeout NMI, Service Information: 0x0000002B, 0x00000000)
Apr 24 22:02:14 prs3-tir hp-ams[2834]: CRITICAL: ASR Detected by System ROM
Apr 24 22:02:15 prs3-tir hpasrd[2922]: Starting with poll 1 and timeout 600
Apr 24 22:02:15 prs3-tir hpasrd[2922]: Setting the watchdog timer.
Apr 24 22:02:15 prs3-tir hpasrd[2922]: Found iLO memory at 0xf7df0000.
Apr 24 22:02:15 prs3-tir hpasrd[2922]: Successfully mapped device.
Apr 24 22:02:15 prs3-tir cmanicd: Entering iml_log_link_up(slot: 0, port: 1)
Apr 24 22:02:15 prs3-tir cmanicd: Entering get_event_id(slot: 0, port: 1
Apr 24 22:02:47 prs3-tir hpasmlited[2895]: hpDeferSPDThread: End of Collecting DIMM SPD data.
Apr 24 22:02:48 prs3-tir cmanicd: Existing event id(4) found for the slot and port.
Apr 24 22:02:48 prs3-tir cmanicd: Entering repair_iml_event(slot: 0, port: 1, event: 4)
Apr 24 22:02:48 prs3-tir cmanicd: Entering read_iml_event(slot: 0, port: 1, eventid: 4)
Apr 24 22:02:48 prs3-tir cmanicd: Calling ioctl() to read event id: 4)
Apr 24 22:02:48 prs3-tir cmanicd: Successfully read the event id: 4)
Apr 24 22:02:48 prs3-tir cmanicd: Trying to repair the existing IML Event.
Apr 24 22:02:48 prs3-tir cmanicd: Successfully repaired the IML Event.
Apr 24 22:02:48 prs3-tir cmanicd: Returning from repair_iml_event().

=======================================================

 

Any one has faced this issue and know how to resolve?

 

Thanks in Advacnce 

Florant


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