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ML350p Gen8 reboots under load

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Backup depository server reboots when under network/disk load.

ml350p gen 8 / 64gb ram / 1 xeon e5 2620 / p420i  2gb / 4x4tb raid 5

Managemnt Log Viewer captures this error (and many similiar)

Critical 109 CPU 3 9/14/2019 20:58 9/14/2019 20:58 1 Uncorrectable Machine Check Exception (Board 0 Processor 1 APIC ID 0x00000003 Bank 0x00000003 Status 0xBE000000'00800400 Address 0x00000000'0000E18A Misc 0x00000000'00000000)

This problem has been in existence since Gen 6 and Gen 7.   My server is uptodate on firmware, both motherboard and p420i (2gb) raid controller.

I have found two advisory bulletins published that offer work arounds by changing the bios settings to Maximum Power and Performance and making sure the Ram Frequency is set to AUTO.   That has helped but not fixed the problem.   The bulletins say that a permanent solution will be forthcoming.   WHEN ????   These bulletins were published 5 years ago and 7 years ago - where is the fix????

Advisory Document ID c04046303 : R date 2013-12-13 : U date 2014-03-13

Advisory Document ID c02914393 : R data 2011-07-11 : U date 2012-02-13

I've rotated memory sticks - still reboots, I've added a stand alone sata drive to the motherboard sata ports to bypass the p420i as the target drive for the backup - still reboots, changed cache memory on p420i - still reboots.  I've reduced network speed from gigabit to 100 mbps to see if it was saturation in either the network or storage channels - still reboots.

A little help would be most welcome.

Palustec

 

 

 

 

 


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