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SUM 8.4.1 + Smart Array P824i-p MR: Unable to update firmware of hard disks

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On a DL380 Gen 10 server with Smart Array P824i-p MR raid controller and RHEL 7.7 we encounter the following problem when trying to update the firmware of hard disks with SUM:

[root@server ~]# smartupdate --yes upgrade sum : Smart Update Manager Version 8.4.1 Model: ProLiant DL380 Gen10, ROM: U30, ROM Version: 04/18/2019 -------------------------------------------------------------- Searching for firmware........................................ Analyzing results............................................. Warning: SUM requires minimum version of HPE Smart Array P824i-p MR Gen10 driver to be installed and active to discover and update hard drives connected behind HPE Smart Array P824i-p MR Gen10. Install the driver, reboot the server and re-run SUM to update HDDs To allow SUM to proceed, use: smartupdate upgrade --ignore-warnings

 

The driver provided by RHEL 7.7 (07.707.50.00-rh1) is even newer than the one provided by HPE (07.706.05.00-14 

[root@server ~]# modinfo megaraid_sas filename: /lib/modules/3.10.0-1062.el7.x86_64/kernel/drivers/scsi/megaraid/megaraid_sas.ko.xz description: Broadcom MegaRAID SAS Driver author: megaraidlinux.pdl@broadcom.com version: 07.707.50.00-rh1 license: GPL retpoline: Y rhelversion: 7.7 [...]

 

But even after installing the version provided by HPE (and restarting the server), the problem persists and the message does not change:

[root@server ~]# yum localinstall kmod-megaraid_sas-07.706.05.00-14.rhel7u6.x86_64.rpm [root@server ~]# reboot [...] [root@server ~]# modinfo megaraid_sas filename: /lib/modules/3.10.0-1062.el7.x86_64/weak-updates/megaraid_sas/megaraid_sas.ko description: Avago MegaRAID SAS Driver author: megaraidlinux.pdl@avagotech.com version: 07.706.05.00 license: GPL retpoline: Y rhelversion: 7.6 [...] [root@server ~]# smartupdate --yes upgrade sum : Smart Update Manager Version 8.4.1 Model: ProLiant DL380 Gen10, ROM: U30, ROM Version: 04/18/2019 -------------------------------------------------------------- Searching for firmware........................................ Analyzing results............................................. Warning: SUM requires minimum version of HPE Smart Array P824i-p MR Gen10 driver to be installed and active to discover and update hard drives connected behind HPE Smart Array P824i-p MR Gen10. Install the driver, reboot the server and re-run SUM to update HDDs To allow SUM to proceed, use: smartupdate upgrade --ignore-warnings

 

 

 


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