Dear community,
I purchased a Smart Array P822 and installed it alongside a P410 in my DL180 G6 server (which is actually a SE326M1). Upon first boot, everything worked fine, the new P822 recognised the existing configured logical volumes and was recognised itself.
Because no OS is currently installed and the server just went "blank", I forced a shutdown. After restarting the machine, I was greeted with Slot 2 HP SmartArray P822 Controller - 1783-Slot 2 Drive Array Controller Failure! [Self-test failure (cmd=0h, err=00h, lockup=0AB:1h)]
If I remove everything apart from the P822 (no cache, no P410), I get a warning about an unsupported configuration (no cache installed), but the controller initializes.
If I insert the cache module or cache module and battery pack, I get the error code above. So it seems that the cache module is faulty. Is it that, what the lockup-code above represents? I don't want to just spend money on buying new cache if it might not be the cause of the trouble.
Two additional things: I do know that the P822 succeeds the P410 by a few generations (and is thus not listed as compatible for G6 servers). But HPE employees told me, that almost every SA Controller should work from a technical point of view, so I thought I could give it a try. The fact, that it showed up nicely at first is a good sign^^
Secondly, I am "just" a seventeen year-old pupil with a big interest in IT and servers. Unfortunately, HPE tends not to be very hospitable to people who do not own a valid warranty subscription. But I'm kindly asking for your advice.
Best regards
Yannik Zausig