Hello all,
I'm trying to run a basic test diagnositics on a HPE ProLiant dl360 Gen 9 but it keeps failing on the "Total Memory" test. Error code 020000. I've updated to the latest software but I'm still recieving the message while everything else on the test diagnostic passed except for the memory tests. Unfortunately, I can't get the test logs because it won't save on my flash drive and I've tried multiple flash drives. It'll detect the flash drive but when I go to save it, an error message pops up. and the flash drives are all formatted to FAT32. I'm not sure if this is related/un-related or not but any help would be appreciated, thanks!
Firmware - Storage Controller: Version 6.06
BIOS - System ROM: Version 2017.10.25
Firmware - Storage Fibre Channel: Version 203x14
Firmware - Network: 20.6.61
Firmware - Lights Out Management: Version 2.55
We have a known working dl360 Gen 9 and we tested the RAM from the one that failed and it passed so we're not sure what the issue is.
BIOS version: P89v2.0
Insight: 10.14.1575A - Jul15 2014