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ILO 4 Error on Remote Support

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Hello,

I'm setting up ILO4 (advanced license) on two DL380Gen9. Customer bought Proactive support and I want to configure Remote Support inside ILO, but I getthe following error:

 

Protocol error occurred while communicating with the HP Insight Remote Support receiver.Please retry. (No server certificate).

 

Does anyone can help ?

thanks in advance

regards

Davide


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