Hello, I have a P411 controller in a DL380 G6 attached to an external array. ACU does not detect a battery (see attached screenshot) but I know there is a battery pack. I removed the riser, removed the controller, detached the battery pack and cable, reinstalled everything. I even noticed the battery has a green light once powered on, but ACU still shows Battery/Capacitator Pack Count = 0. How do I troubleshoot this? do I have a bad battery/controller/cable/chip?
Thanks,
jcasino