We have an HP Proliant DL380 G4 Server that needs a firmware update on its Smart Array 6i storage controller.
Following the documentation, I've downloaded the firmware update file cp009357, but it does not seem to be the
correct one. I get the message:
“The software will not be installed on this system because the required hardware is not present in the system or the
software/firmware doesn't apply to this system.
There were no devices found that could be loaded with the Rom Image
Press 'Close' to exit Setup.”
Is there another file I should be downloading?