hp-health & hp-snmp-agents failed to start with error :
hpasmlited check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
hpasmlitedThe Integrated Lights-Out Management Processor is not responding!
Could you help us find the cause of this error ?
Thanks.
ProLiant DL380 Gen10 Centos 7.4 o r Redhat 7.4 kernel 3.10.0-693.21.1.el7.x86_64
SPP 2018.0.3.0 installed components :
hp-health-10.70-1846.6.rhel7.x86_64
hponcfg-5.2.0-0.x86_64
hp-smh-templates-10.7.0-1485.2.noarch
hp-snmp-agents-10.70-2962.5.rhel7.x86_64
ssa-3.25-4.0.x86_64
ssacli-3.25-4.0.x86_64
ssaducli-3.25-4.0.x86_64
sut-2.2.0-46.linux.x86_64
[root@hostDL380Gen10 ~]# systemctl status hp-health.service
â hp-health.service - HP System Health Monitor
Loaded: loaded (/usr/lib/systemd/system/hp-health.service; enabled; vendor preset: disabled)
Active: failed (Result: timeout) since Thu 2018-04-19 10:03:00 CEST; 8h ago
Process: 1257 ExecStart=/usr/lib/systemd/scripts/hp-health.sh start (code=killed, signal=TERM)
Apr 19 10:02:01 hostDL380Gen10 hpasmlited[1617]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Apr 19 10:02:01 hostDL380Gen10 hpasmlited[1617]: The Integrated Lights-Out Management Processor is not responding!
Apr 19 10:02:01 hostDL380Gen10 hpasmlited[1617]: Sleeping 30 seconds and will retry . ..
Apr 19 10:02:31 hostDL380Gen10 hpasmlited[1617]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Apr 19 10:02:31 hostDL380Gen10 hpasmlited[1617]: The Integrated Lights-Out Management Processor is not responding!
Apr 19 10:02:31 hostDL380Gen10 hpasmlited[1617]: Sleeping 30 seconds and will retry . ..
Apr 19 10:03:00 hostDL380Gen10 systemd[1]: hp-health.service start operation timed out. Terminating.
Apr 19 10:03:00 hostDL380Gen10 systemd[1]: Failed to start HP System Health Monitor.
Apr 19 10:03:00 hostDL380Gen10 systemd[1]: Unit hp-health.service entered failed state.
Apr 19 10:03:00 hostDL380Gen10 systemd[1]: hp-health.service failed.
[root@hostDL380Gen10 ~]# systemctl status hp-snmp-agents.service
â hp-snmp-agents.service - HP SNMP Agents
Loaded: loaded (/usr/lib/systemd/system/hp-snmp-agents.service; enabled; vendor preset: disabled)
Active: failed (Result: timeout) since Thu 2018-04-19 10:04:30 CEST; 8h ago
Process: 1805 ExecStart=/usr/lib/systemd/scripts/hp-snmp-agents.sh start (code=killed, signal=TERM)
Apr 19 10:03:31 hostDL380Gen10 hpasmlited[1886]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Apr 19 10:03:31 hostDL380Gen10 hpasmlited[1886]: The Integrated Lights-Out Management Processor is not responding!
Apr 19 10:03:31 hostDL380Gen10 hpasmlited[1886]: Sleeping 30 seconds and will retry . ..
Apr 19 10:04:01 hostDL380Gen10 hpasmlited[1886]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Apr 19 10:04:01 hostDL380Gen10 hpasmlited[1886]: The Integrated Lights-Out Management Processor is not responding!
Apr 19 10:04:01 hostDL380Gen10 hpasmlited[1886]: Sleeping 30 seconds and will retry . ..
Apr 19 10:04:30 hostDL380Gen10 systemd[1]: hp-snmp-agents.service start operation timed out. Terminating.
Apr 19 10:04:30 hostDL380Gen10 systemd[1]: Failed to start HP SNMP Agents.
Apr 19 10:04:30 hostDL380Gen10 systemd[1]: Unit hp-snmp-agents.service entered failed state.
Apr 19 10:04:30 hostDL380Gen10 systemd[1]: hp-snmp-agents.service failed.
[root@hostDL380Gen10 ~]#
[root@hostDL380Gen10 ~]# systemctl status hp-asrd.service
â hp-asrd.service - Starts hp asrd (HP ...)
Loaded: loaded (/usr/lib/systemd/system/hp-asrd.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2018-04-19 10:03:00 CEST; 8h ago
Process: 1804 ExecStart=/usr/lib/systemd/scripts/hp-asrd.sh start (code=exited, status=0/SUCCESS)
Main PID: 1837 (hp-asrd)
CGroup: /system.slice/hp-asrd.service
ââ1837 /opt/hp/hp-health/bin/hp-asrd -p 1
ââ1838 /opt/hp/hp-health/bin/hp-asrd -p 1
Apr 19 10:03:00 hostDL380Gen10 systemd[1]: Starting Starts hp asrd (HP ...)...
Apr 19 10:03:00 hostDL380Gen10 hpasrd[1838]: Starting with poll 1 and timeout -60
Apr 19 10:03:00 hostDL380Gen10 hpasrd[1838]: Setting the watchdog timer.
Apr 19 10:03:00 hostDL380Gen10 hpasrd[1838]: Found iLO memory at 0xd9b9e000.
Apr 19 10:03:00 hostDL380Gen10 hpasrd[1838]: Successfully mapped device.
Apr 19 10:03:00 hostDL380Gen10 hpasrd[1838]: WARNING: Can not open /dev/cpqhealth/casr.
Apr 19 10:03:00 hostDL380Gen10 hpasrd[1838]:
ERROR: Failed to get ASR enabled state.
Apr 19 10:03:00 hostDL380Gen10 hp-asrd.sh[1804]: Starting HP Advanced Server Recovery Daemon[ OK ]
Apr 19 10:03:00 hostDL380Gen10 systemd[1]: Started Starts hp asrd (HP ...).