Good day, I have a HP ML 350e gen 8 server running windows 2008 R2. We just use it for running a local domain to control PCs. Recently It shows a NMI: Channel Check / IOCHK blue screen during windows start up. Rarely it passes the logon screen and stays good for few minutes, then shows up the same blue screen. It was running good having the cache module disabled. I have attached the Integrated management log. Please help me.
Thank You
Hi I have recently setup a new ML110 G10 and have found you cant load or use the standard HP System Home page to monitor the server nor setup any alerts (not supported).
This is for a client thats stand alone, has no PRTG or any kind of external monitoring that could monitor through SNMP, I would like to setup to get email alerts based off the server health (which you can see through ILO).
Can anyone point me in the right direction, I see ther eis an alert license you can get for ILO but is this really the only way to get the monitoring alerts ?
cheers
Hello community, I have a Proliant HP DL380P with the following network adapters:
I installed Red Hat 7.2 but it recognizes only the NetXtreme adapter. Every cable/interface connected to the other adapter (82580) is not recognized by the OS. How can I solve this?
lspci show the following error:
04:00.0 Ethernet controller: Intel Corporation 82580 Gigabit Network Connection (rev 01)
Subsystem: Hewlett-Packard Company NC365T 4-port Ethernet Server Adapter
Physical Slot: 1
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin D routed to IRQ 52
NUMA node: 0
Region 0: Memory at f7f80000 (64-bit, non-prefetchable) [size=512K]
Region 4: Memory at f7f70000 (64-bit, non-prefetchable) [size=16K]
Capabilities: [40] Power Management version 3
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+
Address: 0000000000000000 Data: 0000
Masking: 00000000 Pending: 00000000
Capabilities: [70] MSI-X: Enable+ Count=10 Masked-
Vector table: BAR=4 offset=00000000
PBA: BAR=4 offset=00002000
Capabilities: [a0] Express (v2) Endpoint, MSI 00
DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W
DevCtl: Report errors: Correctable+ Non-Fatal+ Fatal+ Unsupported+
RlxdOrd+ ExtTag- PhantFunc- AuxPwr- NoSnoop+ FLReset-
MaxPayload 256 bytes, MaxReadReq 4096 bytes
DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr+ TransPend-
LnkCap: Port #0, Speed 5GT/s, Width x4, ASPM L0s L1, Exit Latency L0s <1us, L1 <8us
ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp-
LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk+
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 5GT/s, Width x4, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
DevCap2: Completion Timeout: Range ABCD, TimeoutDis+, LTR+, OBFF Not Supported
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
Compliance De-emphasis: -6dB
LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete-, EqualizationPhase1-
EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
Capabilities: [e0] Vital Product Data
pcilib: sysfs_read_vpd: read failed: Input/output error
Not readable
Capabilities: [100 v1] Advanced Error Reporting
UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq+ ACSViol-
UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq+ ACSViol-
UESvrt: DLP- SDES+ TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
AERCap: First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
Capabilities: [140 v1] Device Serial Number f4-ce-46-ff-ff-a8-a1-2f
Capabilities: [1a0 v1] Transaction Processing Hints
Device specific mode supported
Steering table in TPH capability structure
Capabilities: [1c0 v1] Latency Tolerance Reporting
Max snoop latency: 0ns
Max no snoop latency: 0ns
Kernel driver in use: igb
Kernel modules: igbAnd here I copied the state of the single network device:
As you can see, NetXtreme works perfect, but no link at all for NC365T
Please help, thank you
Lucas
Hello,
I buy huc109060css600 600 GB SAS drive and I would like use this in DL380 G7 server.
DL380 G7 use P410i RAID controller - but this RAID controller dont found this huc109060css600 SAS drive.
How can I use this huc109060css600 SAS 600 GB drive with P410i RAID controller ?
Thank
Jaro
Hi,
We wan to replace the 256Mb memory cache module by a 512Mb memory cache module with a BBWC battery on a Smart Array P410i on a HP DL380 G6.
Here are the steps we will follow :
Here are my questions :
Thanks for your answers.
Best regards,
Hi,
Does anyone have the locaction where I can download the MIB file for my server? In the documentation is a old link. This link is dead. On the internet I keep finding the same link and not the MIB file.
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_64712646e88c431fb5e82e37cb << This link give me the MIB kit. But there are so many MIB's in it, that I am not sure if this MIB file got they right MIB for me. And testing them all, will take me to long.
P.S.
HP please stop placing all MIB files together in one file. I toke me days to get the right MIB for my switch and now I am stuck with my server.
Hi,
I'm in the middle of testing the current scripting tools on a new DL360 Gen10.
I'm running CentOS7 and installed the following rpms:
hp-health-10.80-1855.21.rhel7.x86_64.rpm
hponcfg-5.3.0-0.x86_64.rpm
hp-scripting-tools-11.20-2.rhel7.x86_64.rpm
ssacli-3.30-14.0.x86_64.rpm
ssaducli-3.30-14.0.x86_64.rpm
storcli-1.24.09-1.noarch.rpm
I'm trying to capture the BIOS settings with conrep -s -f uefi.cfg
But I get the following error:
ERROR: Unable to open CHIF channel for Option Rom operations: 0000000c: All channels are currently in use for the requested priority.
Does anyone know what this is about?
Couldn't find anything with google.
The tools always worked fine on Gen9 servers
full error output:
conrep 5.3.0.0 - HPE Scripting Toolkit Configuration Replication Program
(c) Copyright 2013,2017 Hewlett Packard Enterprise Development LP
System Type: ProLiant DL360 Gen10
ROM Date : 02/14/2018
ROM Family : U32
Processor Manufacturer : Intel(R) Corporation
XML System Configuration: /opt/hp/hp-scripting-tools/etc/conrep_gen10.xml
Hardware Configuration: uefi.cfg
Global Restriction: [5.00 ] OK
Platform check:
: [Gen10 ] match
Saving configuration data to uefi.cfg
ERROR: Unable to open CHIF channel for Option Rom operations: 0000000c: All channels are currently in use for the requested priority.
Conrep return code: 255
Hi,
hp-health doesn't work for me on a fresh new SLES12 SP3 installation:
Jul 12 09:09:13 linux hpasmlited[2047]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Jul 12 09:09:13 linux hpasmlited[2047]: The Integrated Lights-Out Management Processor is not responding!
Jul 12 09:09:13 linux hpasmlited[2047]: Sleeping 30 seconds and will retry . ..
Jul 12 09:09:43 linux hpasmlited[2047]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Jul 12 09:09:43 linux hpasmlited[2047]: The Integrated Lights-Out Management Processor is not responding!
Jul 12 09:09:43 linux hpasmlited[2047]: Sleeping 30 seconds and will retry . ..
Jul 12 09:10:12 linux systemd[1]: hp-health.service: Start operation timed out. Terminating.
Jul 12 09:10:12 linux systemd[1]: Failed to start HP System Health Monitor.
Jul 12 09:10:12 linux systemd[1]: hp-health.service: Unit entered failed state.
Jul 12 09:10:12 linux systemd[1]: hp-health.service: Failed with result 'timeout'.
And hpssacli doesnt see my P408i and I cannt check disks health.
These packages are installed>
hp-smh-templates-10.7.0-1485.2.noarch
hp-snmp-agents-10.80-2965.22.sles12.x86_64
hp-i40evf-kmp-default-3.5.6.1_k4.4.73_5-5.sles12sp3.x86_64
hp-firmware-smartarray-c85df48e20-0.50-3.x86_64
hp-firmware-smartarray-112204add8-4.10-2.1.x86_64
hp-health-10.80-1855.22.sles12.x86_64
hp-ocsbbd-1.1.83.0-1.x86_64
hp-firmware-smartarray-14ef73e580-6.64-2.x86_64
hpssacli-2.40-13.0.x86_64
hpssaducli-2.40-13.0.x86_64
hponcfg-5.3.0-0.x86_64
hpsa-kmp-default-3.4.20-125.sles12sp3.x86_64
hp-firmware-smartarray-ea3138d8e8-5.04-1.1.x86_64
hpssa-2.40-13.0.x86_64
hp-i40e-kmp-default-2.4.6.1_k4.4.73_5-4.sles12sp3.x86_64
hp-firmware-smartarray-46a4d957a7-8.32-1.1.x86_64
hpdsa-kmp-default-1.2.10-135.sles12sp3.x86_64
hpdiags-10.60.2199-2188.x86_64
Hi,
hp-health on ML350 Gen10 doesn't work for me on a fresh new SLES12 SP3 installation:
Jul 12 09:09:13 linux hpasmlited[2047]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Jul 12 09:09:13 linux hpasmlited[2047]: The Integrated Lights-Out Management Processor is not responding!
Jul 12 09:09:13 linux hpasmlited[2047]: Sleeping 30 seconds and will retry . ..
Jul 12 09:09:43 linux hpasmlited[2047]: check_ilo2: BMC Returned Error: ccode 0x0, Req. Len: 15, Resp. Len: 21
Jul 12 09:09:43 linux hpasmlited[2047]: The Integrated Lights-Out Management Processor is not responding!
Jul 12 09:09:43 linux hpasmlited[2047]: Sleeping 30 seconds and will retry . ..
Jul 12 09:10:12 linux systemd[1]: hp-health.service: Start operation timed out. Terminating.
Jul 12 09:10:12 linux systemd[1]: Failed to start HP System Health Monitor.
Jul 12 09:10:12 linux systemd[1]: hp-health.service: Unit entered failed state.
Jul 12 09:10:12 linux systemd[1]: hp-health.service: Failed with result 'timeout'.
And hpssacli doesnt see my P408i and I cannt check disks health.
These packages are installed>
hp-smh-templates-10.7.0-1485.2.noarch
hp-snmp-agents-10.80-2965.22.sles12.x86_64
hp-i40evf-kmp-default-3.5.6.1_k4.4.73_5-5.sles12sp3.x86_64
hp-firmware-smartarray-c85df48e20-0.50-3.x86_64
hp-firmware-smartarray-112204add8-4.10-2.1.x86_64
hp-health-10.80-1855.22.sles12.x86_64
hp-ocsbbd-1.1.83.0-1.x86_64
hp-firmware-smartarray-14ef73e580-6.64-2.x86_64
hpssacli-2.40-13.0.x86_64
hpssaducli-2.40-13.0.x86_64
hponcfg-5.3.0-0.x86_64
hpsa-kmp-default-3.4.20-125.sles12sp3.x86_64
hp-firmware-smartarray-ea3138d8e8-5.04-1.1.x86_64
hpssa-2.40-13.0.x86_64
hp-i40e-kmp-default-2.4.6.1_k4.4.73_5-4.sles12sp3.x86_64
hp-firmware-smartarray-46a4d957a7-8.32-1.1.x86_64
hpdsa-kmp-default-1.2.10-135.sles12sp3.x86_64
hpdiags-10.60.2199-2188.x86_64
Hi all.
I have problem, in my server have install ROM P78 03/28/2014, when i try to install latest ROM (2018.05.21(25 Jun 2018)), the setup say me - An error occurred determining the properties of the component.Press 'Close' to exit Setup.
Does anyone have any idea how I can update the BIOS?
Hello.
purchased an HP 361T Adapter, inserted in the PCI-E slot 2, the card in the device inventory is displayed, the product number, serial number is visible, but the status is "unknown".
sinned on the BIOS, updated and put the latest version, does not help. does anyone have an understanding of why so?
Is it possible to migrate a raid 1 with two disks (1Tb each) to raid 10 with 4 disks?I have a DL380 GEN8 with Smart Array P410i and BBWC, how to do it with CLI or ACU.It is urgent.Thank you
Received alert that the Array controller had failed. The server hardware and OS are operational, after reboot I ran the onboard diagnostics received this error.
Type: System [Q]
Result: Failed
Failure ID: 90HKXA-000962-TTFJLK-004203
Description: NA
Can anyone give me a direction before I replace unnecessary parts? Thanks in advance.
Hi,
Is there a compatibility issue If I use HPE 1.8TB SAS 12G Enterprise 10K SFF (2.5in) SC 3yr Wty 512e Digitally Signed Firmware HDD on DL360 G8 and DL380 G8?
I'm unable to find a compatibility list for this drive?
Thanks.
Hi,
I'm tring to setup a ceph cluster for openstack on Prolaint dl360p Gen8.
In order to show all disk to the OS, I put the controller p420i on HBA mode.
# ssacli controller slot=0 modify hbamode=on
The OS was installed succesfully, but the server was unable to boot!!.
Is there any extra steps to make the server boot?
Thanks in advance.
Best regards,
i am trying to power on my hp proliant ml110 g7 server to power on but not able to start the server i checked with new power supply but problem is still same i have cleared NVRAM also but nothing happened
Good evening,
I'm trying to install FreeNAS on the HP ProLiant ML350p Gen8 server, with the following configuration of HDDs: 02 HDDs 1TB - RAID1 and a 240GB SSD (connected in place of the DVD drive). I can not get FreeNAS (attachment) to detect the SSD drive (to install FreeNAS) or the HDDs volume in RAID 1. Is there any setup procedure that I should do?
Please, I look forward to hearing from you.
Thank you
Hi, can someone assist? I am looking for the dimensions and weight of a DL360G10CTO-1 for shipping information. Thanks
Hi All,
I have a proliant DL120 G7 with two arrays. Array 1 is 2 x 1TB drives and Array 2 is 2 x 4TB drives. The raid card is the B110i
All the drives and arrays are seen fine in the Array bios setup and all disk lights green during boot.
As soon as windows starts to loads the Array 2 disk lights go red and cant be seen in windows 2016.
Any ideas?
Thanks
We have decided to take to these forums in a desperate attempt to get a resolution to an issue that has been plaguing us since the release of Gen 10 servers. Our many attempts at contacting HP support for a resolution has failed and been met with poor attempts to make light of the issue. Our company which is an MSP and HP partner has taken to selling Gen 10's to our customers. With that being said… since the first Gen 10 we have sold we have had an issue with HP Smart Cache. We now have 3 Gen 10's that have this issue one of which is in production and the other two are waiting on our work bench for this issue to be resolved. Here is the rundown of what the issue is and how it occurs I will also list the Hardware specs of each server which are very similar.
No matter how the server is configured after installing Sever 2016 using intelligent provisioning the smart cache seems to fail. we have the HDD’s in the server configured as Raid 5 and the 2 SSD's in the server configured as Smart Cache. Now to answer to obvious question, yes, we do have Smart Cache Licensed. Let me take you through the steps of setting up one of these and what happens.
After receiving the server, we get them out of the box and install the hard drives and get it booted to the Smart Array Manager where we put in the Smart Cache license. While we are in the Smart Array manager we set up all the HDD’s in usually raid 5 and leave the SSD’s for the smart cache.
We then proceed to install Microsoft Server 2016 Standard using HP Intelligent Provisioning. Now this is the point where we thought there might be an inconsistency, so we reversed this and even tried setting up Smart Cache before installing the OS but still run into the same issue. So, any way after OS is installed and ready we reboot to Smart Array Manager once again to where we proceed to enable Smart Cache on the 2 Intel 480Gb SSD’s. We reboot out of Smart Array and load back into the OS. We then do a standard reboot from the OS to make sure everything is working fine, and this is where trouble begins. After reboot and during post we get the error that Smart Cache has failed.
The code that shows is “1831-Slot X Drive Array – Data in Write-Back Smart Cache has been lost”. Luckily on a fresh OS install this doesn’t really cause an issue. We can just rebuild the HP Smart Cache and continue into the OS. However, if you have Hyper-V installed which is what these servers are used for then you will corrupt the OS and must do a complete reinstall or reload a backup of windows. Now of course this issue occurs every time the system restarts so its impossible to use and dangerous to put in production.
Now here are the specs of the 3 servers.
Server 1:
HP ProLiant ML350 Gen 10
32 GB ECC RAM
1 Intel Xeon Silver 4110
HPE Smart Array P408i-a SR Gen10 Controller
1 Intel SSD S4600 Series 480 GB
4 HPE 10K 1.2 TB SAS Drives
Server 2:
HP ProLiant DL360 Gen10
80 GB ECC RAM
1 Intel Xeon Silver 4116
HPE Smart Array P408i-a SR Gen10 Controller
2 Intel SSD S4600 Series 480 GB
6 HPE 10K 1.2 TB SAS Drives
Server 3:
HP ProLiant ML350 Gen 10
48 GB ECC RAM
1 Intel Xeon Silver 4116
HPE Smart Array P408i-a SR Gen10 Controller
2 Intel SSD S4600 Series 480 GB
4 HPE 10K 1.2 TB SAS Drives
At this point we decided to do some investigation of our own and after some time of working on server #3 which is the one in production right now. We found that it seems to be driver related to the HPE Smart Array P408i-a SR Gen10 Controller. We tried several combinations of drivers and firmware with both the SSD’s and the controller and after all that it seems the correct combination to work around this issue is using the oldest driver available for the controller with the newest firmware. Now you can say at this point and time “Well what is the issue? You got it working” and you would be right we did get it working. How ever using an outdated driver is very unstable for production and if ILO or Windows update decides to run and update the driver then we lose everything because the issue will return.
This is the point where we took to HPE Support in hopes of finding a better resolution instead of having to use old drivers on a new server. After several hours and several support agents we have got nowhere. First thing they had us try was replacing the 2 SSD’s and the HPE Smart Array P408i-a SR Gen10 Controller with new ones incase it was hardware related???? After that HP logged into the servers and made sure that the BIOS was completely up to date which it was as we had done that in our testing. Next, they went into ProLiant service pack which we had installed and updated all drivers and firmware. None of this had resolved the issue. So then came the excuses and wild guesses yet with no offer of a resolution.
We had one L2 agent tell us that Gen 10 servers do not support the 480 GB Intel SSD’s that HP sales sent with the servers. He suggested we use Samsung SSD’s instead. However, could not show any documentation proving this or provide any proof. Once we pointed to the GEN 10 and Smart Cache quick specs sheets which says they work together and are recommended we got quickly brushed off and told we would get an email with some proof which never showed up. Next agent told us that the last agent was crazy, and they do work. He suggested just using the old driver till they get it resolved. Once again, we mentioned the old driver is unstable at best and should not be the only solution and Once again we were brushed off and told there is nothing they can do.
So, after countless hours of time spent and after delaying the deployment of these servers to our customers. We are still no closer to a resolution and it feels like HP has given up on trying to help. We aren’t asking for much other then a resolution that does not compromise the servers. We are hoping to get an official response from HP on this and maybe some feed back from the community.