Hello , 

We have the following Problem on an HP DL380 Gen9 Server . 

Operatingsystem is W2016 Server 64bit . 

Inserted are 2 x H221 , 2x H241 Cards on which is an Netapp E-Series Storage and 4 x LTO7 Tape Drives in an MSL 4048 connected. 

2x H221 - Netapp Storage 

2x H241 - LTO 7 Tape Drives . 

2 x 530 SFP+ 10Gbit Network Adapter . 

All Engery Save Settings are turned to off . The Server is set in BIOS to maximum Performance Mode. 

All Drivers and Firmware are Up to Date . Service Pack iso 06-2018 is allready installed . 

When we restart the Server then first the "Rebooting" from W2016 Server is shown for 10 minutes , after this the Bluescreen appears with : DRIVER POWER STATE FAILURE 

In the ILO Management Log there are this entrys :          

PCI Bus 07/19/2018 07:41   Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 28, Function 4, Error status 0x00000000)         

PCI Bus 07/19/2018 07:41    Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 0, Function 0, Error status 0x00000000)

System Error      07/19/2018 07:41  Unrecoverable System Error (NMI) has occurred.  System Firmware will log additional details in a separate IML entry if possible

PCI Bus 07/19/2018 07:41      PCI Bus Error (Slot 0, Bus 0, Device 0, Function 0)

The Mainboard is changed from the HP Technical Support for the second time. 

Hope someone can help me . 

Thanks 

Michael 

Hi to all.

I have HP PROLIANT DL380P GEN8 server with memory problem. Server and ILO do not report memory as faulty, memtest passes without errors but his server reports : MCA: MEMORY CONTROLLER RD_CHANNEL1_ERR
Transaction: Memory read error.

This is os report (Redhat). As I have written hw and ILO do not see any problem. Error is reported usualy after hours (arround 1:30 ot 21:00). 

Did anyone have this error or similar to this?

Ciao!
We have a Prolian ML330 G6 Server (p/n: 637080-421) with WIndows 2008 R2 operating system. It is working fine since years.

Now, we're adding a UPS by APC, a BR1500G-GR (https://www.apc.com/shop/it/it/products/APC-Power-Saving-Back-UPS-Pro-1500-230V-Schuko/P-BR1500G-GR) which comes with PowerChute Personal Edition and a special Rj45-USB cable: they enable the UPS to Hibernate the server when unattended in case of low battery during a blackout.

From the server I can see in real time the UPS' state, battery % and so on. So, everything seems right configured.

But, while PowerChute Personal Edition is ran it gives us a warning regarding hibernation which is not configured, which is confirmed into the app by the following screenshot (I found on the internet):

If I hit Enable Hibernation I receive an error which tells me "it is impossibile to enable hibernation" and I have to "check power settings options".

I searched on Google and found some command line options as
powercfg.exe /hibernate off
which gave me another error: "Hiberation disabled by an internal system component".

I already tried to use the registry to enable hibernation back, without success:

1. start regedit.exe
2. go to the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentCongtrolSet\Control\Power
3. change the value HibernateEnabled from 0 to 1.

Someone can help? Thank you *very* much in advance!

Hello guys,

I'm trying to install windows server 2012 on a new HP proliant ml350 gen10.

There's two hard drivers in it, but they are not shown in the installation list (the screen where I have to pick a hard drive to install windows o).

Like I said, it is the first installation on this server, can you provide me with help, or detailled instruction for what I have to do to solve this issue

Hello everyone, i have a problem with a ProLiant DL585 G6 which i set up 9 years ago running on Windows Server 2008 R2, with Raid 1, O and 5 on the 8, 500Gig drives that came with it. About a year ago we started running out of space and since we had 1.2Gig drives available i therefore requested that a colleague increases the size on Raid 1 by replacing one of the 500Gig drives with the bigger 1.2 TB.  I travelled out and did not follow up on what happened.

Two days ago i noticed that the server had run out of space and so i physically went to check. i found that the second drive on the Raid 1 had been replaced with a 1.2TB. what followed is that i pulled out the 500Gig while the server was running and this caused a blue screen and the server is no long booting.

How can i restore it without using data? i have booted with the Windows Server 2008 DVD to try and repair any error but its not giving me the drive to repair, attached is a screenshot. Will appreciate your help.

I have a server that since we moved it into a special server safe, it has done a few reboots.  I am trying to find some Server Management software that i can install that will show me the Temperature levels.  Using the driver package from HP, when i try to install the HPE System Management Homepage 7.6.3 it tells me that i am running an Unsupported G10(ProLiant DL560 Gen 10) Server.  How do i find the correct software? this was cp034022.exe.  I don't have access to the iLo port so i can't use that.  Is there a correct version of the software I should use for my software?  or is there any other software i can install?  Base is Windows 2016. 

Thanks

-Ken

Hello good afternoon.

I have a problem with the remote console when I try to run the .NET since the last update in which iLO passed from version 2.55 to 2.60 when I upgraded the server with the last SPP.

From the browsers of Microsoft the .net does not work, but the problem disappears when I run the remote console through Java, since I can execute it from any browser and it works perfectly.

A few days ago I got an email about the problems in general that arise in the servers, and one of them was the problem that I am commenting.This link https://bit.ly/2msZEUmexplains how problems can be solved in order to run the remote console through .NET, but I have not been able to run the application and other colleagues who have the same version on other servers run it without problems.

When I click on the .net link, I get the message that I left in an image below.

Details:

INFORMACIÓN DE VERSIÓN DE LA PLATAFORMA
Windows : 10.0.17134.0 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.7.3056.0 built by: NET472REL1
clr.dll : 4.7.3131.0 built by: NET472REL1LAST
dfdll.dll : 4.7.3056.0 built by: NET472REL1
dfshim.dll : 10.0.17134.1 (WinBuild.160101.0800)

ORÍGENES
Dirección URL de la implementación : https://xxxxxxxxx/html/IRC.application?addr=xxxxxxxxxxxxx&sessionKey=2f6f2&lang=en&port=2&alt_mode=0&cofc_goback=false

RESUMEN DEL ERROR
Abajo se muestra un resumen de los errores; los detalles de estos errores se incluyen en el registro.
* La activación de https://XXXXXXXXXXXXXX/html/IRC.application?addr=XXXXXXXXXXXXX&sessionKey=2f6cd7465&lang=en&port=9&alt_mode=0&cofc_goback=false dio como resultado una excepción. Se detectaron los siguientes mensajes de error:
+ No se realizó la descarga de https://XXXXXXXXXXXX/html/IRC.application?addr=XXXXXXXXXXXXX&sessionKey=2f6f285&lang=en&port=9&alt_mode=0&cofc_goback=false correctamente.
+ Se ha terminado la conexión: No se puede establecer una relación de confianza para el canal seguro SSL/TLS.
+ El certificado remoto no es válido según el procedimiento de validación.

RESUMEN DE ERRORES DE TRANSACCIÓN DEL ALMACÉN DE COMPONENTES
No se detectó ningún error de transacción.

ADVERTENCIAS
No se generó ninguna advertencia durante esta operación.

ESTADO DE PROGRESO DE LA OPERACIÓN
* [20/07/2018 19:18:19] : Se ha iniciado la activación de https://XXXXXXXXXXXXX/html/IRC.application?addr=37&sessionKey=2f6f28&lang=en&port=2&alt_mode=0&cofc_goback=false.

DETALLES DEL ERROR
Se detectaron los siguientes errores durante esta operación.
* [20/07/2018 19:18:20] System.Deployment.Application.DeploymentDownloadException (subtipo desconocido)
- No se realizó la descarga de https://XXXXXXXXXXXX/html/IRC.application?addr=38&sessionKey=2f6f28856cdg=en&port=&alt_mode=0&cofc_goback=false correctamente.
- Origen: System.Deployment
- Seguimiento de la pila:
en System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
en System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
en System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)
en System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
en System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
en System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
en System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)
en System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
--- Fin del seguimiento de la pila de la ubicación anterior donde se produjo la excepción ---
en System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
en System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
en System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Excepción interna ---
System.Net.WebException
- Se ha terminado la conexión: No se puede establecer una relación de confianza para el canal seguro SSL/TLS.
- Origen: System
- Seguimiento de la pila:
en System.Net.HttpWebRequest.GetResponse()
en System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Excepción interna ---
System.Security.Authentication.AuthenticationException
- El certificado remoto no es válido según el procedimiento de validación.
- Origen: System
- Seguimiento de la pila:
en System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
en System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
en System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
en System.Net.ConnectStream.WriteHeaders(Boolean async)

DETALLES DE TRANSACCIÓN DEL ALMACÉN DE COMPONENTES
No hay información disponible sobre la transacción.

Hi,

Hope someone on here can help solve my issues.  We have just bought a HP Proliant Gen 9 DL380 server.  Its got the SD Card for ESXI and and array we are using for our data.

The issue we are having is that we can't get ESXI installed onto the SD card without it complaining about one thing or another.

So this is we have tried.

If I have no array initialised and install ESXI onto the SD card - ESXI works perfectly, but obviously I have no storage.

If I initalise the array, and try to install ESXI diretly onto the SD Card it installs but then after reboot and loading ESXI i get an error:

"The following warnings were encountered while parsing the installation script.  Warning: file:///ks.cfg:line 5: bootproto --device=EC:EB:B8:97:C5:07 specified, but the link was not active.  Check that the cable is plugged in."

It then reboots and cycles with the same error.

I've tried using the HP Custom ESXI 6.5Update 2 - but get the same error.

Ive tried using the HP intelligent processing tool - but get the same error.

The device looks like a mac address, the server has 4 ethernet ports - so have tried using each port but get the same error.

If anyone has any ideas what I can try - or maybe have I missed something, please let me know.  

Thanks in advance.

i have set an administrator password yesterday and somehow i cannot get access, i must have written it wrong idk but i cant access my ilo 3 settings... how can i reset my password? thank you and have greate day! 

Hello,
we have Problems with out Server HP Proliant ML150 GEN9.
This are the specifications:

Processor: Intel(R) Xeon(R) CPU E5-2609 v3 @ 1.90GHz
OS: Microsoft Windows Server 2012 R2 Essentialsx64 Version, (Build 9600)
RAM: SPS-MEMORY DIMM 8GB 1Rx4 PC4-2133R-15
Discs: 4 x 500.1 GB, 7k RPM, SATA, ATA MB0500GCEHE
RaidController: HP B140i (RAID5 with 1,5 TB)

Logisches Laufwerk 1, Speicher-Controller in Steckplatz 0b - 1.5 TB, RAID 5 - OK
Gerätepfad	\\.\Scsi0:
LUN	0x0000004000000000
Laufwerkspfad	\\.\Scsi0:
Controller-Typ	CISS
Logischer Index	1
Byte pro Block	512
Letzte gültige Blocknummer	2930122800
Konfigurationssignatur	0x0174958A
Statuscode	0
Statusbeschreibung	OK
Kapazität	1.5 TB
Volume-ID	0x00000000
Port-Adresse	2
Datenverteilungsmodus	2
Oberflächenanalyse	0x00
Fehlertoleranz	3
Fehlertoleranz-Beschreibung	RAID 5
Fehlertoleranz-Laufwerke	1
Verteilungsfaktor	256 kB
Anzahl der Festplatten im logischen Laufwerk	4
Anzahl der Offline-Festplatten im logischen Laufwerk	0
Modellnummer	HP LOGICAL VOLUME
Mit Speicher-Controller verbunden	HP Smart Array Controller, Steckplatz 0b - HP B140i

I have tested the Raidcontroller with Writecache and without. But I have very bad Performance. I can write to the Disc with max 5 MByte/s. With this Speed I can't work. The Raidcontroller has no Battery Pack.

Can you help me getting a better Performance?

Best Regards

In a new Proliant DL360 gen10 the smart storage controller doesn't show the controller or the array, unless you do an ADU report.

HPE Smart Array P408i-a SR Gen10 : Host Bus Adapter Info

   Marketing Name                       HPE Smart Array P408i-a SR Gen10
   Adapter Type                         Generic HBA
   Marketing Name                       HPE Smart Array P408i-a SR Gen10
   PCI Bus                              177
   PCI Device                           0
   PCI Function                         0
   PCI Subsystem ID                     272369154

HPE Smart Array P408i-a SR Gen10 : 1.1 TB SAS HDD (SN: PEYHC0ARH8313T) : Physical Drive Info

   Interface                            SAS
   WWID                                 600508B1001C7D4D686A7150DB0D6C3C
   Drive Model                          HPE     LOGICAL VOLUME
   Serial Number                        PEYHC0ARH8313T
   Firmware Revision                    1.60
   Total Blocks                         2343486044
   Marketing Blocks                     2362232020

Is this because the OS is blocking it, or is there another reason? I am hoping to run a new SPP on the server but I've downloaded storage controller software and run that already.

hi guys,

i have just installed the hponcfg 5.2 (tested with 5.3 as well...) on my dl360 G10 server and I am receiving this error when launching the app :

<server-name>:~ # hponcfg
HP Lights-Out Online Configuration utility
Version 5.2.0 Date 10/27/2017 (c) 2005,2017 Hewlett Packard Enterprise Development LP
Error: Unable to locate SSL library.
Install latest SSL library to use HPONCFG.

<server-name>:~ # rpm -qa | grep -i hp
hponcfg-5.2.0-0.x86_64
hp-health-10.80-1855.22.sles12.x86_64

<server-name>:~ # rpm -qa |grep -i ssl
perl-Net-SSLeay-1.81-40.1.x86_64
perl-IO-Socket-SSL-2.025-89.1.noarch
openssl-1.0.2j-60.30.1.x86_64
libopenssl1_0_0-1.0.2j-60.11.2.x86_64

any ideas ?  Runnning on the SUSE 12sp3

dl360r-02:~ # uname -a
Linux <server-name> 4.4.82-6.3-default #1 SMP Mon Aug 14 14:14:02 UTC 2017 (4c72484) x86_64 x86_64 x86_64 GNU/Linux

Hi All,

I have a number of older Proliant DL380 g5-g7 servers in my environment that I want to refresh with g10 servers. What is the quickest way to get details of what hardware is installed on these servers such as HBA cards, Network cards, disk drives etc ?

Looking to see if there is a way to monitor the health of a RAID arrays on DL380p Gen8 and DL380 Gen9 servers via SNMP. We are using PRTG to do some basic WMI monitoring on the servers for drive space and Windows services. Would like to add SNMP monitoring to know if/when there are issues with the RAID on the servers.

Or is there another way to set up monitoring or alerting for when a drive fails in a RAID array?

Thanks for any input!

I am trying to boot to an intelligent provisioning v1.7 ISO and I am getting this message.  Any ideas on how to fix this?  I am trying to upgrade to be able to install windows server 2016.

Good day

We have encountered BSOD every time we do remote console via ILO to the server. I have updated Bios and firmware but still the error remians.

Anny assistance will be apreciated.

We have a Proliant ML350P with built in 6 drive bay.  We ordered another 6 drive cage kit (PN:659485-B21), but it did not come with a power cable.  Also, I want to use this with the existing SAS RAID controller.  How do you go about cabling the new drive array to the mini SAS a&b?  Do you daisy chain the cables as there are only two connectors on the motherboard?

Can I just order a backplane power connector or do I need to order a new cage?

What is the correct part number to make this work in our server?

Thanks,

John

hello,

How can i download the latest HP autopilot , from where?

Thx,

Aaron

Just wanted to know whether there will be any compatability issues when an HP switch is connected to a Cisco Nexus switch.

Greetings,

We are looking at getting a couple Gen10 (either DL360 or DL380).  We have some 560SFP+ cards from previous generation HPE's.  Would these work ok with the Gen10's?  When I look at the docs, I'm not seeing this particular card listed but I do see 562SFP+ adaptors mentioned.  Would we be required to get 562's or can we reuse the 560's?

Thanks!