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Question about Smart Array B320i

April 14, 2020, 11:46 pm
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I got a DL380e Gen8 with integrated B320i controller and it behaves a bit funny.

It has 2 drives in RAID1 (450GB SATA) for the OS and 6 drives in RAID5 (8TB SAS) for data. I have no license for SAS installed and the Storage Manager complains about the SAS drives but they work fine.

Recently I installed a 512MB BBWC cache module but the controller still tells me that it has 0MB cache. I tried another module but still the same. Supercaps are connected too...

Question is: Do I need the SAS license to make the cache work? Or is my B320i defective in some way?

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Frequently Searched and Consumed Technical Content on HPE Portal

April 15, 2020, 4:01 am
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HPE ProLiant DL160 Gen9 Server & Matrox G200eH screen resolution problem

April 15, 2020, 4:12 am
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Error when updating SSD firmware "Update not attempted. All selected devices are either up-to-date"

April 15, 2020, 8:48 am
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Full message "Update not attempted. All selected devices are either up-to-date or have newer versions installed".

This is for the ProLiant DL380 Gen10 series with the model VK003840JWSST SSD drive. The current FW version is listed as HPD1 via the iLO, but the bulletin below lists version HPD8 as the replacement. Just to clarify, this is to remedy the disk failures occuring at 40,000 hours. 

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_6c75359eb4eb48b28b11d4540a

 

We have followed the instructions in the article on downloading thr required .zip file and uploading to the server, but it appears to be reporting this message incorrectly when running the .exe unless I'm misinterpreting the firmware revision levels.

 

Thanks.

 

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HP server one HDD showing Amper light continuasly

April 16, 2020, 12:36 am
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Dears , 

      I have HP ML350 G8 Server with Raid 5 ( total 3 HDD) one of the disk failed and we replace it with new HDD (Hot Swap). But still the new HDD showing Amper light .

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DL380 G7 + Smart Array P822 capacitor recharging issue

April 16, 2020, 9:30 am
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I added a refurbished Smart Array P822 controller (with 2GB FBWC cache) to a DL380 G7 server. I'm getting the following error in IML.

 

POST Error: 1798-Slot X Drive Array - Array Accelerator Self-Test Error Occurred - Array Accelerator is disabled

 

 

Using the ACU I see that the cache module is permanantly disabled and capacitor 1 is recharging. I was getting that message for 48 hours. Noticing some visible damage to the capacitor's cable, I ordered a new one from HPE. After installling that I checked the ACU and the same issue persisted. I checked again after 24 hours to no avail. Finally I checked the LEDs on the cache module (LED3: on, LED2 and LED 1 off) and according to this troubleshooting doc the cache module is idle and the capacitor is charged. Also the heartbeat LED on the controller is flashing once a second.

The ADU report for the array, with the new capacitor installed.

Update: The firmware version is 8.32

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Replace RAID controller P440ar for DL380 Gen9

April 16, 2020, 6:19 pm
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Hello,

I have a server DL380 G9, the raid controller P440ar reported a critical error so I have bought a new P400ar card. What do I need to prepare when I replace the new card without losing raid partitions.

Thank for reading!

 

 

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Controller not connected and i have the error - 226-Power fault detected – Embedded storage controll

April 17, 2020, 2:29 am
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Hi Experts,

Can anyone please help me.

I have a Proliant DL 360p Gen8, first i got an error during the boot :POST Error: 226 - Power Fault Detected - Embedded Storage Controller Action: Re-seat storage controller if removable.

and no controller presented in the intelegent provioning, so i was trying to remove it clean it and inseret again, nothing changed still not working, then i remove it totaly from the mother board and im still getting the same error during the boot, even the controller is not there any help- I have the p420i controller

Thank you so mush

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HP ProLiant DL320 G6 Servers Auto Power Off Problem?

April 17, 2020, 6:23 pm
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Hello Dear All,

My name is Shahrukh and I am looking after a SCADA System. We have 10 number of HP ProLiant DL320 G6 Servers running WIndows Server 2008 for the last 8 years. There is one specific Server (I will call it SERVER2 for reference) which shows the following strange behaviour:

  1. For about last 2 years, one of the specific power supply (i will call it PS-1 for reference) gets turned off with no observable reason. When this problem happens, the SERVER2 remains online on the 2nd power supply, only gives red LED indication on front panel.
  2. When this auto power off problem of one power supply happens, I unplug the power cord from the supply, let it rest for about 10 minutes and then replug the power cord, PS-1 again turns on and works normally for another no-fixed period of time and then the problem repeats after random time period.
  3. I replaced this PS-1 with a new healthy power supply but the same issue repeated. I even used that PS-1 in another server and it worked fine with no such power off problem.
  4. I even changed the power source and power cords of PS-1 but problem f SERVER2 still persists.
  5. Now more alarming things are happening with SERVER2. From last couple of days, complete server is getting powered off automattically. That power off or power supply failure issue is happeininig simultaneously with both of the power supplies as a result the server gets Offline, shows the red LED indication on front panel and Orange light on its Power button. I changed both power supplies with new one, changed both power cords with new one, changed power source to a new one but same problem. The server is getting power supplies failed every 3-4 hours.
  6. Remember that when i unplug the power cords and after 5-10 minutes replug the cords, it gets turned on. The server SERVER2 is in an air conidioned, controlled environment server room.

Please help me with this problem. What can be the reason? All other servers in the same cabinet with SERVER2 are working fine with no problem. Only this SERVER2 is showing this behaviour. My observation is only Power Supply Modules get turned off automatically, since power source is from the same UPS for all the servers. All other servers remain normal. I even used those 'problematic power suppllies" with other servers and they worked fine. I even replaced Power Supply modules with new from spares. but same Turned Off issue. Problem seems to be with the SERVER2. Please HELP.

Regards,

Shahrukh 

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Adding 10Gbps to ProLiant ML350p Gen8

April 18, 2020, 12:50 am
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Hello,

I have a ProLiant ML350p Gen8. I am running it virtualized and looking at getting a NAS for virtual machine storage instead of local disk storage. I don't want to run standard 1Gbps as that would be a signifncant bottle neck for disk speed.

First, does the ProLiant ML350p Gen8 motherboard bus even support running at full 10Gbps? If so, what NIC do you recommend? Should I go with an official HP branded 10Gbps NIC, or can I pickup a standard 10Gbps NIC like this one https://www.amazon.com/ASUS-XG-C100C-Network-Adapter-Single/dp/B072N84DG6/ref=sr_1_14?dchild=1&keywords=10gb+nic&qid=1587195870&sr=8-14

Finally, recommendations on going with stadard Cat 6a or SFP+ connectors?

Thanks.

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Booting ESXi 6.5 from USB on an HP Proliant DL360p Gen8 Server

April 18, 2020, 10:48 am
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I hope you can help :')

Hello Everyone

I plugged a USB 16Go to internal usb port of my DL360p Gen8 server, booted the ESXi 6.5 (HPE custom image) cd and told it to install to the usb drive. Install completed successfully. Went into the BIOS and Set the Internal USB as the primary, then changed the boot order to boot usb first. When the server boots up, it doesn't find anything to boot from and just keeps looping, looking for a bootable device. I tried pressing F11 and manually selecting the usb drive but still nothing. Tried a different usb drive...nothing. Anyone have any idea what I may be missing ?

Thank you

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HP ProLiant DL320 G6 Server, not entering POST?

April 18, 2020, 11:10 am
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Hello all.

This is Shahrukh.  I have a server HP ProLiant DL320 G6, OS = Windows Server 2008 R2 Standard, Raid-1, iLo-2. The said server went under 2-3 power failure cycles and now the server is stuck at point where when I turn on the server by applying power, the System Health LED on front panel becomes Solid Green and Power Button LED becomes Solid Amber, only PSU fans turned on while other Fans stay off, No Display nothing, the server even not enters POST. It stuck. Please Help.

Regards,

Shahrukh

 

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HP Proliant DL360 G7 CPU Upgrade Caused Failed Boot

April 18, 2020, 2:41 pm
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I wanted to upgrade my DL360 G7 to Xeon X5687's after installing them it does not make it to post screen and instead beeps at me quickly, not a steady beep but a very quick on, off repeated. I tried reseating the CPU's but still did not work, I checked for bent pins, and there where none.   https://www.harddrivesdirect.com/quickspecs_proliant_DL360G7.php In the quickspecks it says it supports them, but only through HP Factory Integration which I had assumed ment that it was possible to get them working. Any respose would be helpfull!

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HP Microserver Gen8 Nand problem

April 19, 2020, 4:01 am
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hpsmhd.service file missing from install

April 19, 2020, 6:11 pm
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I've gotten hpsmhd installed successfully on my DL380 G8 SuSE 15 box, and I can run it from CLI by using the SMHSTART command, but there is no unit file for autostarting the service under systemd. Does anyone have a pointer?

Thanks!

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Can HPE ML30 Gen9 support Intel Quick Sync CPU

April 18, 2020, 11:27 am
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I have two HPE ML30 Gen9 servers. One has the Intel Xeon E3-1230 v5 CPU (3.4 GHz). The second has the Intel Xeon CPU E3-1240 v6 (3.70GHz). I'm currently using ESXi 6.7 on them, and run Plex on one of the servers.

I'd like to upgrade the CPU of one of them to an Intel Xeon CPU that supports Quick Sync. Can anyone recommend what Intel Xeon CPUs (that support Quick Sync) will work with the HPE ML30 Gen9? Will the HPE ML30's even support Quick Sync if the CPU supported it?

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DL380 Gen9 4LFF to 12LFF

April 18, 2020, 2:00 pm
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Hello all, the Quickspecs from DL380 Gen9 4LFF say the Server is not Field Upgradable to 12LFF. Whats the reason for this? I only need a 12LFF Backplane, some cables and Controller for 12LFF? best regards ré
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SAS drive Firmware Update

April 20, 2020, 2:58 am
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Hi there,

We have a proliant Gen 8 running 2008 R2 and recently one of the drives failed, so I got a new one but the Smart Storage Administrator software is saying the firmware should be updated from HPD2 to a minimum HPD4 .. problem is the latest one I can find for the drive is HPD2.

Drive: HPE 300GB SAS 6G Enterprise 10K SFF

Model: HP EG000300JWFVB (It says this model is a 12 GBPS but it's definitly 6)

Any help would be appreciated, thanks!

 

 

 

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FW Update HP Ethernet 10Gb 2-port 560FLR-SFP+ Adapter über OneView mit SPP

April 20, 2020, 6:49 am
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Hi Forum,

wir haben hier einige DL380 Gen9 mit der oben genannten Netzwerkkarte. Die Server werden per Profil in OneView konfiguriert und mit Firmware bespielt. Nun haben wir festgestellt, dass die Netzwerkkarte immer die alte Firmware behält. Nach einiger Zeit der Fehlersuche habe ich das SPP mal geprüft und festgestellt, dass keines der von HPE bereitgestellen SPP eine Firmware für diese Netzwerkkarte enthält.

Hat jemand eine Idee wieso oder mache ich irgendeinen Fehler?

Gruß André

Google Translated

Hi forum,

we have some DL380 Gen9 with the network card mentioned above. The servers are configured via profile in OneView and loaded with firmware. Now we have found that the network card always keeps the old firmware. After some time of troubleshooting, I checked the SPP and found that none of the SPP provided by HPE contains firmware for this network card.

Does anyone have an idea why or am I making any mistakes?

Greetings André

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DL360p gen8 - SAS drive LED not working

April 20, 2020, 10:29 am
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Hello,

I have a DL360p gen8 server.

- in bay 1 to 4 I got 4 HP SAS drives EG000300JWSJP with latest firmware HPD2, drives are installed in their original caddies P/N 651687-001, array is RAID5 and working fine.

- In bay 5 and 6 I have two Crucial MX500 SSD drives in HP original caddies, same PN as the other ones, array is RAID1 and working fine.

- The controller is the embedded one, P420i with 2GB FBWC module and battery.

At startup all drives are flashing their led and everyhing is lit normally (blue ID led, activity ring, warning led, and disk green/amber led).

After the LED check the indicators of the crucial drives are working as expected, central green icon lit, activity ring when used, blue id indicator is on when requested and if i remove a drive from array the warning indicators lights up

For the HP drives the only indicator working is the activity ring, no green disk indicator, no blue light if identification is requested, and no warning light if I remove a disk from the array.

Any idea of what it could cause the problem??

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