I ran SmartStart ADU. Server is running Fedora 22. I replaced the supposed hd with a new one, same issue, amber light stays on, not blinking.  I ran the hard drive test form the DVD and you can see a pic of the results all 4 drives appear ok. Full results below.

Consolidated Error Report:
Controller: Smart Array P410i in Embedded Slot
Device: Physical Drive 2I:1:1
Message: The physical drive has failed.
Controller: Smart Array P410i in Embedded Slot
Device: Logical Drive 1
Message: Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.

ACU Version 8.70.9.0
Diagnostic Module Version 5.2.64.0
INFOMGR Version 6.0-1.0
Time Generated Thursday July 07, 2016 6:45:32PM

Device Summary:
Smart Array P410i in Embedded Slot

Consolidated Error Report:
Controller: Smart Array P410i in Embedded Slot
Device: Physical Drive 2I:1:1
Message: The physical drive has failed.
Controller: Smart Array P410i in Embedded Slot
Device: Logical Drive 1
Message: Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.

Report for Smart Array P410i in Embedded Slot
---------------------------------------------

Smart Array P410i in Embedded Slot : Device Error Report

Device Severity Error
--------------------- -------- --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Physical Drive 2I:1:1 Critical The physical drive has failed.
Logical Drive 1 Warning Logical drive state: The current array controller has a bad or missing drive. This logical drive is operating in interim recovery mode with reduced performance and a further physical drive failure may result in data loss depending on the fault tolerance.

Smart Array P410i in Embedded Slot : Identify Controller

Configured Logical Drives 2 (0x02)
Configuration Signature 0xa010bcc9
RAM Firmware Revision 3.66
ROM Firmware Revision 3.66
Hardware Revision 0x02
Boot Block Revision 2.16
Drive Present Map 0x00000000
External Drive Map 0x00000000
Board ID 0x3245103c
Swapped Cable Flags 0x00
Non Disk Map 0x00000000
Bad Host RAM Addr 0x00
CPU Revision 0x48
PDPI Revision 0x00
EPIC Revision 0x01
WCXC Revision 0x00
Marketing Revision C
Controller Flags 0x8c
Position Controller Flag Status
-------- ---------------------------------------------------------------------------------------------------------------------------------------------------- -------------
2 Firmware has been upgraded to support capacity expansion operations that require more than 65535 sectors (32MB) to be relocated per expand iteration Informational
3 Firmware supports 15 drives per SCSI bus Informational
7 Firmware supports the new big drive assignment maps (128 bits) as well as the big physical drive numbering (0x80+) Informational

Host Flags 0x02
Expand Disable Code 0x01
Position Expand Disable Code Status
-------- ------------------- -------------
0 Expand Not Needed Informational

Protocol Chip Count 0x01
Maximum Blocks 65535 (0x0000ffff)
Controller Clock 0x000067d4
Drives Per Bus 0 (0x00)
Big Drive Present Map 0xe2 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Position Device Status
-------- --------------------- -------------
1 Physical Drive 1I:1:6 Informational
5 Physical Drive 2I:1:2 Informational
6 Physical Drive 2I:1:3 Informational
7 Physical Drive 2I:1:4 Informational

Big External Drive Map All Zeroes (16 x [0x00])
Big Non Disk Map All Zeroes (16 x [0x00])
Task Flags 0x0040
Busses For ICL 0 (0x00)
Supported Controller Modes 0x00
Current Controller Mode Not Redundant (0x00)
Controller Status 0x00
Position Controller Status Status
-------- ----------------- -------------
0 Location External Informational

Redundant Failure Reason 0x00
Unsupported NILE Busses 0x00
Host I2C Autorev 0x00
CPLD Revision 0x0f
Fibre Chip Count 0 (0x00)
Daughterboard Type 0x00
More Swapped Cable Flags 0x00
License Key Status 0x08
Position License Key Status Status
-------- --------------------------- -------------
3 License Keys Supported True Informational
2 No Keys Stored Informational

Access Module Status 0x07
ADG Support 0x40
Features Supported 0x55 0x1c 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
ROM Inactive Revision 3.66
Active ROM Status 0x00
PPC to PCI Bridge Status 0x00
Redundant Server Info 0x00000000
Percent Write Cache 75% (0x4b)
Cache Size In MB 1024 MB (0x0400)
Cache Battery Count 1 (0x01)
Total Controller Memory Size 0x0400
More Controller Flags 0xf8
Position Controller Flag Status
-------- ----------------------------------------------------------------------------------- -------------
3 Firmware supports deferred code load drive firmware updates Informational
4 Firmware supports basic splitting and resyncing of mirrored volumes Informational
5 Controller implements SAS changes documented in the firmware spec Informational
6 Controller supports variable-length extended physical drive map and drive numbering Informational
7 Firmware supports greater than 2TB logical volumes Informational

XBoard Host I2C Autorev 0x00
Battery PIC Revision 0x28
DDFF Version 0202
Maximum Logical Devices Supported 64 (0x0040)
Extended Logical Unit Count 2 (0x0002)
Maximum Physical Devices Supported 255 (0x00ff)
Maximum Physical Drives Per Logical Unit 128 (0x0080)
Enclosure Count 2 (0x02)
Expander Count 0 (0x00)
Offset To Extended Drive Present Map 272 (0x0110)
Offset To Extended External Drive Map 304 (0x0130)
Offset To Extended Non Disk Map 336 (0x0150)
Internal Port Status 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
External Port Status 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Yet More Controller Flags 0xfa71a216
Position Controller Flag Status
-------- -------------------------------------------- -------------
1 This is a SAS controller that supports OBDR Informational
2 Reorder logical drive operation is supported Informational
4 Multiple Parity Groups Supported Informational
9 Ncq Supported Informational
13 PHY-to-PHY map is supported Informational
15 Sat Pass Through Read Supported Informational
16 Sat Pass Through Write Supported Informational
20 Fixed Fields Length Supported Informational
22 Sense Expansion Ability Supported Informational

Last Lockup 0x00
PCI Slot 0 (0x00)
Firmware Build Number 0x0000
Maximum Safe Full Stripe Size MB 6 MB (0x00000006)
Total Structure Length 400 (0x00000190)
Vendor ID HP
Product ID P410i
Extended Last Lockup 0x00000000
Maximum RAID01 Stripe Size 0xffff
Maximum RAID45 Stripe Size 0x0400
Maximum RAID6 Stripe Size 0x0200
Yet More Swapped Cable Flags 0x0000
Maximum Device Paths 0x04
Offset To Zoned In Drive Map 0 (0x0000)
Fixed Structure Length 272 (0x00000110)
Firmware Compile Time Stamp Nov 22 2010 17:01:44
Even More Controller Flags 0x00000010
Extended Drive Present Map 0xe2 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Position Device Status
-------- --------------------- -------------
1 Physical Drive 1I:1:6 Informational
5 Physical Drive 2I:1:2 Informational
6 Physical Drive 2I:1:3 Informational
7 Physical Drive 2I:1:4 Informational

Extended External Drive Map All Zeroes (32 x [0x00])
Extended Non Disk Map 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x0c
Position Device Status
-------- ----------------------- -------------
250 SEP (PMCSIERA SRC 8x6G) Informational
251 Informational

Smart Array P410i in Embedded Slot : Cache Config Status

Cache Disabled Map 0x00000000
Position Device Array Accelerator Status
-------- --------------- ----------------- -------------
0 Logical Drive 1 Enabled Informational
1 Logical Drive 2 Enabled Informational

Read Cache Size 228 MB (0x00e4)
Write Cache Size 684 MB (0x02ac)
Disable Flag Enabled (0x00)
Offset To Extended Cache Disabled Map 256 (0x0100)
Offset To Extended Cache Failure Map 264 (0x0108)
Offset To Extended Read Cache Disabled Map 0 (0x0000)
Cache Configuration Flags 0x00
Total Structure Length 280 (0x00000118)
Maximum Logical Devices Supported 64 (0x0040)
Offset To Extended Write Cache Disabled Map 0 (0x0000)
Fixed Structure Length 256 (0x00000100)
Cache Flags 0x00010001
Position Cache Flag Status
-------- ----------------------------------------------------- -------------
0 Configured And Enabled For At Least One Logical Drive Informational

Cache Disable Code 0x0000
Total Cache Memory Size 912 MB (0x0390)
Battery Count 1 (0x0001)
Battery Status 0x0001
Parity Read Errors 0 (0x0000)
Parity Write Errors 0 (0x0000)
Error Log All Zeroes (160 x [0x00])
Failed Batteries 0 (0x0000)
Board Present 0x01
Cache Failure Map 0x00000000
Max Error Log Entries 12 (0x0c)
NVRAM Load Status 0x00
Memory Size Shift Factor 10 (0x0a)
Non Battery Backed Memory Size 0 MB (0x0000)
Memory State 0x00
Cache Auto Rev 0x28
Total Controller Memory Size 1024 MB (0x0400)
Percent Read Cache 25% (0x19)
Percent Write Cache 75% (0x4b)
Default Percent Read Cache 25% (0x19)
Default Percent Write Cache 75% (0x4b)
Installed Batteries 0x0001
Cache Support Flags 0x0c
Reserved2 0x00
Detailed Battery Status All Zeroes (16 x [0x00])
Detailed Flashlight Hardware Status 0x00 0xee 0x18 0x00 0x01 0x00 0x00 0x00
Extended Cache Disabled Map 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Position Device Array Accelerator Status
-------- --------------- ----------------- -------------
0 Logical Drive 1 Enabled Informational
1 Logical Drive 2 Enabled Informational

Smart Array P410i in Embedded Slot : Controller Parameters

LED Flag 0x00
Command List Verification 0x01
Backed Out Write Drives 0 (0x00)
Parity Stripes 0x0000
Controller Configuration Flags 0x00
Position Controller Configuration Flag Status
-------- ------------------------------------------ -------------
2 Inconsistency Repair Policy Disabled Informational
3 Degraded Performance Optimization Disabled Informational

Queue Depth 0xffff
Elevator Trend 0x0032
Elevator State Enabled (0x00)
Force Scan Complete 0x00
Forced Transfer Mode Automatic Detection (0x00)
Forced Transfer Width Automatic Detection (0x00)
Rebuild Priority Medium (0x40)
Expand Priority Medium (0x40)
Host Sdb ASIC Fix 0x00
PDPI Burst Disabled 0x00
Software Name empty
Hardware Name empty
Bridge Revision 0x00
Snapshot Priority 0x00
OS Specific 0x00000000
POST Prompt Timeout 0x0f
Automatic Drive Slamming 0x00
Position Automatic Drive Slamming Status
-------- ------------------------ -------------
0 Disabled Informational

Device Path Selection Method Automatic (0x00)
NVRAM Flags 0x00
Cache NVRAM Flags 0x00
Drive Configuration Flags 0x00
Position Drive Configuration Flag Status
-------- ---------------------------------------------------- -------------
0 Drive Write Cache Disabled Informational
2 Skip Never Accessed Regions During Expansion Enabled Informational
3 Skip Never Accessed Regions During Rebuild Enabled Informational

Over Temperature Warning 0x00
Over Temperature Shutdown 0x00
Over Temperature Condition Cancelled 0x00
Max Coalesce Commands 1 (0x01)
Max Coalesce Delay 0 microseconds (0x00000000)
ORCA Password empty
Access ID empty
Primary Boot LUN empty
Secondary Boot LUN empty

Smart Array P410i in Embedded Slot : Maintenance Operation

Duration 6553 second(s) (0x0000ffff)
Elapsed 185 second(s) (0x0000073c)
Maintenance Flags All Zeroes (256 x [0x00])
Offset To Extended Maintenance Flags 276 (0x0114)
Maximum Physical Devices Supported 255 (0x00ff)
Total Structure Length 532 (0x00000214)
Fixed Structure Length 276 (0x00000114)
Extended Maintenance Flags All Zeroes (255 x [0x00])

Smart Array P410i in Embedded Slot : MNP Status

Current Drive 0x0000
Timer Remaining 57 minute(s) (0x0039)
MNP Delay 60 minute(s) (0x003c)

Smart Array P410i in Embedded Slot : Monitor and Performance Violations

Threshold Violation Flags All Zeroes (256 x [0x00])
Offset To Extended Threshold Violation Flags 268 (0x010c)
Maximum Physical Devices Supported 255 (0x00ff)
Total Structure Length 523 (0x0000020b)
Fixed Structure Length 268 (0x0000010c)
Extended Threshold Violation Flags All Zeroes (255 x [0x00])

Smart Array P410i in Embedded Slot : SubSystem Parameters

Controller Slot Number 0 (0x00)
Chassis Serial Number USE119N8J1
Port Name 500143801112eb50 (0x50 0x01 0x43 0x80 0x11 0x12 0xeb 0x50)
Controller Serial Number 500143801112EB50
Cache Serial Number PBCDF0CRH0JD7D
Linked Port Name 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Linked Controller Serial Number empty
Linked Cache Serial Number empty
System Board Serial Number empty
Power Backplane Serial Number empty
SCSI Drive Backplane Serial Number empty
Fan Module Serial Number empty
Power Supply 0 Serial Number empty
Power Supply 1 Serial Number empty
Power Bay Fan Module Serial Number empty
Fibre Daughter Board Serial Number empty
Node Name empty
Drive Backplane 1 Serial Number empty
Fan Module 1 Serial Number empty
Internal Port Count 2 (0x02)
External Port Count 0 (0x00)
Internal Port Info Index Controller Phy Map Physical Port
----- ------------------ -------------
0 0x000000000000000f 1I
1 0x00000000000000f0 2I
2 0x0000000000000000 empty
3 0x0000000000000000 empty
4 0x0000000000000000 empty
5 0x0000000000000000 empty
6 0x0000000000000000 empty
7 0x0000000000000000 empty

External Port Info Index Controller Phy Map Physical Port
----- ------------------ -------------
0 0x0000000000000000 empty
1 0x0000000000000000 empty
2 0x0000000000000000 empty
3 0x0000000000000000 empty
4 0x0000000000000000 empty
5 0x0000000000000000 empty
6 0x0000000000000000 empty
7 0x0000000000000000 empty

I has a server HP Proliant ML370 G6 (PID:487791-371) which has symptom as No power LED or any indicator light on. It has redundant power supply unit of 750W REV:05 (Spare No:511778-001).

Suspect the power supply backplane board faulty (But checked the board, nothing burned)

After i order the power supply backplane board REV:05 (491836-001) and replaced, the server is powered on with no error indicator light on.

After few days, the server cannot powered on as previously.

I take out the power supply backplane board and checked, there is a IC (As attached) is burned.

I'm no sure what is causing the power supply backplane board faulty again.

Anyone, please advise/comment as soon as possible as the server is critical and needed to be up for production.

Thank you and I appriciated your assistance.

Hello,

I'm trying to install VMWare ESX 6.0 U2 on a proliant DL 360 Gen9, but i cannot :-(

During installation i have to select the installation target, but i can't see my HDD (RAID1) on the host.

Please can you help me?

THX in advance.

I made a RAID 1 on two disks status of the logical drive is OK.
In the raid, the first disk (mirror group 0) has the status: Predictive Failure, and the second (mirror group 1) the status OK.
I added a third disk as a spare by ACU (hpacucli - Everything carries on a running system) to eliminate damage to the drive when replacing.
Can I turn on rebuilding the data on the disk spare? How do I change the status to "active spare" ?
Spare disk must be formatted before? After the reconstruction "spare drive" can I replace it as a second drive "data disk", instead of the damaged ?

Smart Array E200i in Slot 0 (Embedded)

      logicaldrive 1 (68.3 GB, RAID 1, OK)
   array A (SAS, Unused Space: 0  MB)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 72 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 72 GB, Predictive Failure)
      physicaldrive 2I:1:8 (port 2I:box 1:bay 8, SAS, 72 GB, OK, spare)

I have a new ML 150 Gen 9 and am installing 2012 Essentials ROK. The installation proceeds to a point and then fails with a "Could not locate file" error. I think related to the HPSSBEM.exe. I am installing from an external USB DVD.

Any help would be appreciated please?

Andrew

Hi,

we are considering buying some DL160 Gen9's with RPS backplane and dual power supplies. RPS backplane on this model uses single fan and PSU's are fanless.

Does somebody know what happens in case of RPS fan failure? Will server turn off?

All other fans in DL160 Gen9 can be configured as N+1 but this RPS fan worries me.

Thanks.

I have to install the OS in a new DL380 Gen9.

It has two SATA drives.

After start "Inteligent Provisioning" I get the following error message:

"error: no such device: HPEZCD240"

Any idea how to solve this issue? Is there another way to configure the disk array?

 Thanks in advance, Miguel

Hi - I have just bought a new Microserver and try to get into Intelligent Provisioning by pressing F10, but it goet into a new boot and so on

I have a DL580 G7  and I got a 1783 - Slot 0 Embedded Drive Array Controller Failure. please help me to fix this?

Hi everyone i am having problems with my ML350p gen8 with ubuntu 14.04 andpci-e none of them work on all 3 of my servers has anyone got any ideas what to do?

Hi All,

Can anyone here please assist me in finding the compatible 300 GB SAS  2'5"Hot Plug HDD ?
[15k rpm single port is optional].

I've read through http://h18000.www1.hp.com/products/quickspecs/archives_North_America/12477_na_v37/12477_na.PDF but cannot find the 300 GB SAS HDD ?

The Storage controller is SmartArray P400.

Thanks,

Hello All, I am using HP Proliants and have a question regarding a server running Windows 2003 Server. It's a ProLiant DL360 G5 with a Raid 1 Mirror (having two HDD of 146GB). One of 146GB drive failed and I want to replace it, but we have 300GB HDD. Can we use this 300GB HDD in the place of failure 146GB HDD. The details of HDD are as below. Failure HDD Details: Make – HP HP Model – DG146BB976 Capacity – 146GB 10K SAS

New Available HDD Details : Make – HP HPE Model – EG0300FCVBF Capacity – 300GB 10K SAS

Writing in anger at the moment so please forgive my tone but we just dropped over $40k for two servers and have issues right out of the box.  The link on the documentation that is supposed to register the server to passport redirects me to the consumer site for registering printers and consumer junk like that.  Ok once I figured that out and found the 'create passport' link on my own I headed over to www.hpe.com/go/InsightOnline like I am told to and I get this message:

There are no documents registered for the subject you requested (go/InsightOnline).                    (1)

So 40,000 and you can't be bothered to make sure things are correct before shipping?  Now I have to waste time writing this and looking for the links myself?  I don't have this issue with Lenovo servers.

Shoddy.  Just shoddy.

Good morning,

I'm have two servers with the following configuration:

• HP PROLIANT DL360 G9 E5-2620v3 (2.40GHz)
• HP DDR4 16GB 2133MHz/PC4-17000P
• HP HD 600GB SAS 12G 10K SFF 2.5 SC HOT PLUG (x2, RAID 1)

Windows doesn't start automatically, and also in a server, never boots.

I do the following steps.

1. Set defaults in bios (configured as UEFI).
2. Create RAID1 (HP Smart Array P440ar, only 1 volume)
3. Set RAID as default volume.
4. Restart
5. Intelligent provisioning
6. Install Windows.

After Windows install, the server reboot automatically, and in the first server sometimes start windows, sometimes not. In the second server, Windows never boot.

If you need further information please ask, this problem is driving me crazy.

Thank you

Hello !

Need help in upgrading firmware on my Virtual Connect Modules. 

Infra : In the VCSU healthcheck results, we get one “primary”, one “backup”, and 2 “subordinate” modules.  

Question: 

To update firmware, which one should we upgrade first ? Any of the subordinates ? or Backup ? 

I'll be either using HP SUM from Windows Machine, or will use VCSU utility for upgrading the firmware.  

Attaching the screenshot of VC Modules. 

hello all,

My Server is Suddenly shutdown HP ProLiant XL230 Gen9 Server it is scaleable server intel xenon processor i dont what is problem of the server it not a yet opening .i required  backup

any body please solve my issue 

Hi,

Last night I tried to upgrade a customers server with a Kingston 4gb memory card. On starting the server it would not even get into bios (monitor didnt get signal, fans running at 100). Removed the new card and server boots fine.

I actually had two idenitical cards, one for another server and both cards produced the same fault.

The card is a Kingston "KTH-PL316ES/4g" - the kingston website suggests it is compatible with the DL180 G6.

I installed them to the second white slot nearest the processor (first white slot already occupied)

Any ideas?

Is there a way to target the local iLO automatically, without specifying an iLO name or IP address, with the HP iLO PowerShell cmdlets?

When I build a new server from an image, the iLO most of the time is not yet configured or on the network.  I want to write a PS script that configures the iLO as part of the sysprep process of building a new Windows server (a run-once script).  So I need to be able to target the "local iLO" in the script since the iLO does not have an IP yet assisgned to it.

Since the "HP Lights-Out Online Configuration Utility" can do this, I am assuming it is techically possible for the PowerShell cmdlets to do it also; just not sure if HP actually implemented this feature.

Thanks

NK

Hi all, looking for a simple hardware failure notification solution for our physical HP servers.

iLo4 works on the newer generation servers with the "alertmail" feature.  But not sure that is an option with iLo3 on the older generation (G7) servers.  I don't see the option there.  Might it be in a newer version?

Woud rather not talk about HPSIM.  :)

thank you for any help!

Hi, 

Need help.

I have setup Raid1 with smart array and then booted from vmware 6.0 U2 (March 2016) CD to install vmware,

it can not find a logical driveto install the vmware.

I installed the Controller P440ar. 

Is it something to do with the controller?

Thanks!