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DL360 G9 - Stuck on HPE logo when boot to WinPE

November 30, 2017, 4:06 am
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Hello,

We've got 10 Proliant DL360 Gen 9 servers and I would like to deploy system image over PXE boot and Microsoft Deployment Toolkit (latest version) from deployment share.

My problem is, that every time when server loads lite touch wim file, it stuck on splash screen with HPE logo. The circle just rotate one or two times then it freeze (image in attachment).

I've tried to download and inject all drivers from HPE Scripting toolkit but it does not work. I've also tried PXE boot and install into standard WS 2016 image and it works so I assume that problem is only in WinPE.

Anybody has similar problem? Can you help me wit that?

Thanks for all replies.

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Server 2016 on ML 150 G5

December 3, 2017, 9:31 pm
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I'm trying to install Server 2016 on an ML 150 G5 server. When it boots it shows the drives as individual drives instead of the virtual RAID drive.

IE (2) 500 GB drives in a RAID 1 do not show as 1 virtual drive, it shows as 2 individual drives.

I have looked for a BIOS update or a RAID driver but unable to find one. Any suggestions?

HP's new drivers search is horrible.

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HP ProLiant ML150 Gen. 9 and LTO-3 Ultrium 920 drive

December 4, 2017, 4:44 am
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Hello everyone,

 

I have  a question, our company is going to buy a new server soon, the HP ProLiant ML150 Gen. 9. We did use a LTO-3 Ultrium 920 drive on old server.

 

Does anyone know if the LTO-3 Ultrium 920 drive is compatible with the HP ProLiant ML150 Gen. 9 we'd would like to order?

Thanks in advance.

 

Regards,

 

Jordy van der Schoot

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ML350 G5 not recognizing my P800

December 4, 2017, 4:45 pm
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I have recently acquired and have been upgrading an ML350 G5.  No matter what PCI express slot I put the P800 in, it is not recognized by the bios or the array manager. The LED's on the back and the card don't flash much, but the battery lights turn on and if I connect my tape drive to it, it starts to warm up. I don't know if it is a software or hardware issue. Any idea what it could be?

Does the card need external power?

 

Possibilities I see:

+ The card

+ The connector / cable

+ The firmware

+ The drivers / OS

 
 
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HPE “Full” SPP vs Base SPP version?

December 4, 2017, 10:59 am
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HPE “Full” SPP vs Base SPP version? What is the differant?

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Server Proliant DL380 gen 9 does not start - all leds are blinking 1 Hz - both sources powered on

December 5, 2017, 4:50 am
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Hello Experts

This morning I was configuring Windows 2012 Server on a DL380 Gen9 . After downloading drivers for the server and instaling them I let Windows do an update . I went for a tea (it was a prety long one - 30 min ;)) and when I came back the servers led's were all blinking simultaneous with 1 Hz repetition . I'ved reseted the server / power on /off ; take out the power sources / put them back - there is no change . The server does not start .

Pls can tou give me some advice in order to start him

Note : I did not configure ILO - so if you know a method to connect (a default IP :) )

Thanks

Dragos

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SmartStart (8.7) - HP Insight Diagnostics: SMART Diagnostics

December 5, 2017, 6:00 am
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I've purchased some used HDD's in the past and recall that when I used the SmartStart CD to update the HDD firmware the HP Insight Diagnostics software would report the number of hours that the drive had already been in-use.. (I believe that this is part of the Self-Monitoring, Analysis, and Reporting Technology as described in this Wikipedia page.).

Anyhow: I'd like to check this information again but it doesn't appear to be available in the version of HP Insight Diagnostics software that I'm currently using (SmartStart, v 8.7). The most detailed information about the HDD that is available in...

the HP Insight Diagnostics area,

inside the Survey tab,

under the Storage category,

using the Advanced View Level.

There's a field labeled Reference Time but the value that appears there doesn't seem valid (+175,000 on several of my HDD's).

Is there some way to get this information (without installing an operating system and running Crystal Reprts [MS Windows], HDD Expert [MS Windows], or SmartMonTools [Un*x])?

TIA!

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SmartStart (8.7) - HP Insight Diagnostics: HDD Power-On Hours

December 5, 2017, 7:27 am
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I've purchased some used HDD's in the past and recall that when I used the SmartStart CD to update the HDD firmware the HP Insight Diagnostics software would report the number of hours that the drive had already been in-use.. (I believe that this is part of the Self-Monitoring, Analysis, and Reporting Technology as described in this Wikipedia page. as is called "Power-On Hours" [ID 0x09]).

Anyhow: I'd like to check this information again but it doesn't appear to be available in the version of HP Insight Diagnostics software that I'm currently using (SmartStart, v 8.7). The most detailed information about the HDD that is available in...

the HP Insight Diagnostics area,

inside the Survey tab,

under the Storage category,

using the Advanced View Level.

There's a field labeled Reference Time but the value that appears there doesn't seem valid (+175,000 on several of my HDD's).

Is there some way to get this information (without installing an operating system and running Crystal Reprts [MS Windows], HDD Expert [MS Windows], or SmartMonTools [Un*x])?

TIA!

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ProLiant DL360 Gen9 Storage Battery Failure Shuts Down Server

December 5, 2017, 7:47 am
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Last night the Smart Storage Battery failed on our Gen9 server which caused an unexpected shutdown. Does anyone know why the battery failing would cause the server to shut down, we have batteries fail in the past and this has not happened.

 

Ideas?

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Windows Server 2012 R2 - HP Proliant ML350p G8

December 5, 2017, 10:21 am
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Hi Everyone, 

When I install Windows Server 2012 R2 with intelligent provisioning, in the end the following error appears:hp.jpg

If I install windows update through the "Boot menu", I put the drivers, the fans are out of control and the disks doesn't appear.

I've already one: 

- Update HP Intelligent Provisioning to Version 1.63
- Downloading and Install these drivers when install Windows Server 2012 with option (F9 - Boot menu):


- https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=5195931&swItemId=MTX_356a2e1f7acb4b32bf71b87bbb&swEnvOid=4184
- https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_ccfa62d093304f5b802e8a61b5#tab3

If I install Windows Server 2008, install without problems.

Thanks.

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HPE DL380 Gen9 and nVidia M4000 GPU

December 5, 2017, 1:59 pm
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All I have a HPE DL380 Gen9 server that has the dual Xeon's.  I have the GPU riser and the GPU enablement kit for the server.  I purchased a Nvidia M4000 from HPE that was listed as the support GPU for this machine.  I have Windows Server 2016 installed on the box that is already up and running.  I following the instructions that were included in the enablement kit that walk through putting the GPU card and cables. in.  I have installed the latest drivers from Nvidia for Server 2016 and M4000.  When I open the device manager in Windows there is a Code 43 error that "Windows has stopped this device because it has reported problems.".  I have contacted both Nvidia and HPE who point to each other.  I have swapped the M4000 out with a K5000 with no success.  I have uninstalled the drivers and used a couple revisions older.  There are several cables that came with the enablement kit that I could swap out.  But I am completely stumped as what to do next.  Has anyone had this issue.

The server info in detail:

  • HPE ProLiant DL380 Gen9
  • 2xE5-2669v4
  • 1.5TB RAM
  • P440ar 8SFF
  • 2x800W Perf Server
  • BIOS version 2.52
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ProLiant DL360 Gen9 CPU temperature 95 Celsius degrees

December 5, 2017, 4:31 am
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Hi, everyone

My sever 'ProLiant DL360 Gen9' generely works well, but I've noticed CPU temperature 95 Celsius degrees.

Is it normal for this CPUs?

Should I fluster about that?

 

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essential HP utilities for RHEL 6 on HPE Proliant Gen 9 servers

December 6, 2017, 7:08 am
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Is there a quickstart document available that describes the system monitoring packages that should be loaded for a complete monitoring capability for a Proliant DL380 Gen 9 running Redhat Enterprise Linux 6?

 

I currently have the following installed:

hp-smh-templates-10.6.1-1481.4.noarch
hp-snmp-agents-10.61-2939.2.rhel6.x86_64
hpdiags-10.60.2199-2188.x86_64
hpacucli-9.40-12.0.x86_64
hpsmh-7.6.1-9.x86_64
hp-health-10.60-1838.1.rhel6.x86_64
hponcfg-5.1.0-0.x86_64

 

The issue that I am running up against is that hpacucli hangs. Machine is reasonable current with respect to SPP releases.

 

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ML350 Gen10 - Offline Diagnostics?

December 6, 2017, 8:00 am
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We just got a ML350 Gen10 that's giving us a number of problems out of the box. I don't really feel the need to get into them, because I'm willing to write them off as annoying bugs, provided it passes diagnostics checks. Problem is that I can't find offline diagnostics anywhere. I know at one point, HP had Insight Diagnostics. Tried to find it through Smart Provisioning, but it's not there. Booted to the 2017.10.1 Service Pack, and it's not there either. Searched for a bootable .iso, I can find plenty of references to it, but I can't actually find it. The closest I can get is the "Active Health System Log" in Smart Provisioning maintenance, but that's something that's meant to be manually submitted to HP.

Do I have any options here? Or am I just supposed to spin it up with no assurances and hope it doesn't break despite numerous problems on day one?

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PXE Boot from a PCIe NIC in Legacy Boot mode

December 6, 2017, 8:17 pm
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Hello experts,

I have a HP DL380 G9 server with HP  Ethernet 10Gb 2-port 530T adapter. When the Boot mode in BIOS is selected to Legacy, I am not able to select the PCIe NIC for Network Boot. This NIC shows up in the Boot Order only when I select teh Boot mode to UEFI.

The PCIe device is enabled in BIOS. In Legacy BIOS mode, the PCIe NIC is disabled when selecting the Boot Order in BIOS. How can I enable the server to Boot from the PCIe NIC in Legacy BIOS mode?

 

Thanks in Advance,

Sudhir

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HP SPP 2017.7.2 or 2017.10 on Oracle Linux 6.9

December 7, 2017, 1:16 am
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Hello Dear Sirs,

I experience problems with applying of HP SPP on Oracle Linux 6.9 using HP SPP 2017.7.2 or most recent HP SPP 2017.10 ISO P- 01456_001_spp-2017.10.1-SPP2017101.2017_1027.10.iso

 Smart update service considers Oracle Linux 6.9 as not supported system. Please find below scouting log below:

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [userlogger.cpp:206] :: Opened log /var/log/sum/localhost/sum_log.txt

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [userlogger.cpp:206] :: Opened log /var/log/sum/localhost/sum_detail_log.txt

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [scoutnode.cpp:187] :: Scouting type of node - [localhost].

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [scoutnode.cpp:405] :: Getting list of node types to scout.

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [scoutnode.cpp:481] :: Getting node type LINUX scouting object.

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [linuxnodetypescouting.cpp:108] :: Started Linux node type scouting for ipAddress localhost.

[INFO] :: Dec-06-2017 06:34:39:573 pm :: [linuxnodetypescouting.cpp:122] :: Detected local linux node.

[INFO] :: Dec-06-2017 06:34:39:597 pm :: [linuxnodetypescouting.cpp:1246] :: System model is: ProLiant DL380 Gen9 [INFO] :: Dec-06-2017 06:34:39:597 pm :: [linuxnodetypescouting.cpp:1201] :: Server generation is: 9 [INFO] :: Dec-06-2017 06:34:39:597 pm :: [linuxnodetypescouting.cpp:1270] :: Retrieving OS details for local system [INFO] :: Dec-06-2017 06:34:39:657 pm :: [linuxnodetypescouting.cpp:1345] :: oraclelinux-release-6Server-9.0.3.x86_64

[ERROR] :: Dec-06-2017 06:34:39:718 pm :: [linuxnodetypescouting.cpp:1447] :: Could not match the OS to one of the expected:  oraclelinux-release-6Server-9.0.3.x86_64

Can You kindly clarify why Oracle Linux 6.9 is not applicable for most recent support packs? In 2017.04 support was introduced. Why it is dissapear now?

Thank You in advance.

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DL380G8 Intelligent Provisioning not starting

December 7, 2017, 3:13 am
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Hi,

My DL380G8 developed a problem yesterday where by Intelligent Provisioning is not starting.  It was working fine earlier the same day, but now when I try and access it via pressing F10 on bootup, it starts the process (screen turns white, I see the "Loading Intelligent Provisioning" and percentage bar, it gets to 100% then the screen turns black and the system reboots.

IP is on version 1.50

Anyone know what's happening and how I can resolve this please?

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Scripted media - connect iso via url on DL360 Gen9

December 7, 2017, 6:11 am
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I am trying to do a firmware upgrade on a Dl360 Gen9 using the hp powershell comandlets to mount an iso from a url (Mount-HPiLOVirtualMedia). 

It works on G8 servers but not on the G9's.

Is there something different that needs to be done on the G9's when mounting an iso via a url.

It looks like the srrver is not seeing the ISO, just goes into a boot loop until I unmount the iso.

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How to disable ASR on HP server DL180 gen6

December 7, 2017, 6:11 am
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How to disable ASR on HP server  DL180 gen6

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HPE and Microsoft Part numbers

December 7, 2017, 8:20 am
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Hello ,

I would like to know if I can Buy below items from HPE by using HPE part numbers ?

Win Srv2012 R2 (x64) Std E/F/I/G/S  2 sockets + 5 CAL Win Srv2012 R2 (x64) FOR EMBEDDED SYSTEMS TELECOMMUNICATIONS (2 CPU)(ESD) Win Srv2012 R2 (x64) FOR EMBEDDED SYSTEMSTELECOMMUNICATIONS (4 CPU)(ESD) Vsphere kit essential mysqld  Ver 5.6-enterprise-commercial-advanced on x86_64 (MySQL Enterprise Server - Advanced Edition (Commercial)) MS SQL Server 2012 ENTERPRISE FOR EMBEDDED SYSTEMS 4 CORE (ESD) MS SQL Server 2012 ENTERPRISE FOR EMBEDDED SYSTEMS 2 CORE ADDITIONAL LICENSE (ESD)

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