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how to verify HP ram serialnumber?

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Dear,

I bought a new RAM for my DL380 Server.

as i read the document on hp site, the serial number on HP RAM Kit may not be original.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c00691020

how could i found the original serial number for HP RAM cause i didn't found any part on RAM sticker to say that it should be the serial number.

I attached the pic for my hp ram if anyone could help me with that.

Thanks


NMI error in DL380p GEN 8 when P430/4GB is installed.

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Hi all,

We are having issues  with a few DL380 gen 8. it shows a red screen of death after POST is completed and tries to boot. This is the message: NMI Detected. Please consult the integrated Management Log for more details.

I have run the Insight diagnostics test and all components seem to pass succesfully all the tests. In the iLO everything looks green and the only mention of an error appears as IML logs entries: 

  • Uncorrectable PCI Express Error (Slot 1, Bus 0, Device 3, Function 0, Error status 0x00000020)
  • Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible.

The RAID controller installed in slot 1  is a P430 /4GB FBWC , even if the IML says error, the controller passed POST succesfully and the logical drives are visible. 

My question is could it be a compatibility issue with the controller or cache module and the server?

I see that the controller is mentioned in the option parts of the server but only with 2GB FBWC.

The controller was running firmware 4.10 and it has been updated to the latest 4.51, however it did not resolve the issue.

Any help would be really apreciated!!!! 

Thanks.

Ed

 

 

ProLiant DL380p Gen8 - reset after remote console

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Hi, im new in my company and also new to iLO4.

We are using the ProLiant DL380p Gen8 server with firmware 2.10 Jan 15 2015.

Last friday i connected to the webpage of this server, started the remote console under "Remote Console" -> "Launch" and closed it again. Shortly after some servers could not find there storage.

In the iLO Event Log i can see a "Server reset" after my action, but im not sure why it happend.

I attached the mentioned part of the event log.

Is there anybody who can explain to me what happend exactly. I dont think that if you start the remote console the whole server resets usually.

Thanks and Regards

TBoeing

 

 

P816i-a Smart Array logical drives not presented to OS

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Hi -  We have a  DL380 Gen10 with a P816i-a Smary Array card running Ubuntu 16.04.4 LTS.   Physical drives not configured in any Logical drive are visibile to the OS.   Logical drives created with greater than level 1  RAID (mirror) are not visible to the OS.   I believe this is because of default mixed mode of the controller (both HBA and RAID supported simultaneously).  Is there a way to set RAID mode only? 

(My guess is that the E208i and P408i controllers behave the same way. )

Also ssacli reports: "Smart Array (Error: This controller has an incompatible driver. Please resolve the conflict between the aacraid and smartpqi drivers. Refer to controller documentation for more information.)"  

Hopefully a new version of ssacli is available soon that supports the array  and/or drivers are made available for generic linux  ie not just redhat/suse.

Thanks, -dan

how to verify HPE ram serialnumber?

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Dear,

I bought a new RAM for my DL380 Server.

as i read the document on hp site, the serial number on HP RAM Kit may not be original.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c00691020

how could i found the original serial number for HP RAM cause i didn't found any part on RAM sticker to say that it should be the serial number.

I attached the pic for my hp ram if anyone could help me with that.

Thanks

ML350 G 10 not showing total memory.

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I've put four 16GB Dimms into an ML350 G10 with two processors.
the Dimms are in slots 8,10 for each cpu.

When the server is booting, it says 64GB total memory, 32GB available.

I've installed ESXI which also only sees 32GB.

does anyone know why I'm only seeing half the ram?

HP Smart Array P440ar lockup error

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Hi,

Today the RAID controller (HP Smart array P440ar, V4.52) failed for a DL380 G9 server with the following error

"1719-Slot 0 Drive Array - A controller failure event occurred prior to this power-up. (Previous lock up code = 0x13)"

I have upgraded the firmware now to 5.04.

I'd ilke to know if this is a known problem for P440ar with V4.52 or I've just encountered a bad controller that I need to replace ?

 

 

Server Alerts

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I'm using a ProLiant DL380G6

Recently, we have had some drive failures go unoticed and I wanted to setup some longer overdue monitoring on this server.  I'm looking for some advice / guidence.

Thanks!


DL380 Gen 10 NVMe Backplane Connector Spec

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I can see that a DL380 Gen 10 configured with the NVMe drive cage has SlimLine 8X (aka SlimLine 8i) SFF-8654 connectors/cables to go between the back plane and the PCIe riser.

Would anyone be able to say if these follow the SFF-9402 specification?  Most other server manufacturers with OcuLink or or SlimLine connectors follow that specification, but I can't seem to find in any online resources whether HPe is using it for the DL380 Gen 10 or if they have modified the pinout in some way.

 

Server part Temperature

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Whether the temperature on the SFP port reaches 85 degrees Celsius.
Is it normal or not ?
How do i reduce the temperature ?

 

I get high temperatures on some server devices, after the server went down yesterday.

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Spectre and Meltdown latest info

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If you are looking for the latest mitigation and resolution information for HPE products affected by the Spectre / Meltdown vulnerability, check out the HPE security bulletin on the HPE Vulnerability website for the most up to date information. All impacted HPE products are listed here.

Thank you,
Vajith

are 'None Ship Standard'

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HI guys! most of the time  HPE DL360 GEN 10 and DL380 GEN 10server  are 'None Ship Standard' by default what doews it mean? is there Drive bay is available or not? I thanks you if you ansewered this question for me.

ProLiant MicroServer Gen8 - Faulty Smart Array P212?

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Hello,

Apologies if this is in the wrong place, but I did not see a section specifically for the MicroServers

I have an HP MicroServer Gen8 running Windows Server 2012 Essentials that, over the last few months, has started to exhibit an annoying issue.  It has an old Smart Array P212 installed and 4 x 4TB disks.  Periodically disks just "disappear".  They are not failing exactly, they just suddenly become invisible to the RAID controller, as though someone has just removed the disk.  Sometimes I can remove and re-seat the affected disk (offline) and then, when restarted, the controller rebuilds the array.  It can sometimes remain working like this for weeks.  On other occasions the disk disappears again during the rebuild process.

A couple of days ago, when using the array management tool, I received a message to say that, in effect, the controller itself was inaccessible.  This can be fixed with a cold restart.

With all of these issues, I have concluded, rightly or wrongly, that the controller itself is at fault.  I have therefore purchased a couple of replacement controllers, a like-for-like P212 and also a P222.

My question is, can I replace the existing P212 with the P222 now, even with one of the disks offline?  Or do I need the array to be completely rebuilt before it is safe to do this?  Should I use the newer P212 to rebuild it first?

Despite being an IT professional who has used HP servers for several decades, I have never actually had to replace a RAID controller before, so I am not aware of the exact procedure.

Any advice would be welcome.

Thanks in advance,

Stephen.

How to setup hp proliant dl380 g9 using embeded vshpere

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Hello Everyone,

I have a hp proliant dl380 g9 server and I need to install Windows server 2012 r2, vshpere which is embedded in the intelligent provisioning.

Can I install the Vsphere first and then Install the Windows server 2012 r2, please let me know the exact steps to install Windows server 2012 r2 and the server can be managed from my computer using vsphere,

Thanks for your support.

HP ProLiant ML310e Gen8 v2 Server (CH2 DIMM slots not working)

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Hi,

Recently i tried to upgrade my server DIMM size from 12 GB to 32GB and i bought 3*8GB DDR3-1600 EUDIMM 1.35V. But whenever i installed the DIMM in any of the CH2 slot server will not boot (It terminates from - MEMORY AND QPI LINK INITIALISATION START).

HERE I STUCK UP AND NOW I AM ABLE TO USE 16GB ONLY.

REQUESTING YOUR HELP.


ilo4 configuration cannot be carry out

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I have configured a linux server using hp Proliant ML310 Gen8 server.

Now I want to configure iLO4 with remote access. The server has not a iLO4 physical port on the server.

I have connected LAN-0 interface to firewall router to make the server to sit behind the firewall. And set 192.168.1.10 using linux o/s.

Then connected LAN-1 to internal network to the LAN Switch allowing all the client computers (even my working comupter) to have ip address using DHCP, by linux O/S.

I have set iLO 4 ip address manuall 192.168.1.15. when server restarts the ip address is showing up in the screen.

But my problem is iLO integrated remote console cannot connect to the 192.168.1.15 address with error message "Cannot connect to host- interval timeout or missing host address 192.168.1.15:443".

how to solve this problem?

DL580 G7 : cannot start

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Hi

We have a DL580 G7 that was running fine until yesterday, now when I power on it it start but after some seconds it power off itself automatically. I  have tried to start with only one power supply and with a single Fan but the problem still remains.

In the ILO3 version 1.89 logs there isn't nothing that can help. In the mother board there is a two digit led display that show cyclically 00/08 (or 80 I don't know ...).

Any thoughts on the matter would be appreciated.

Regards

Marco

ProLiant ML350p Gen8 Fan going into high mode randomly

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Hi,

I'm a small business MSP.  I have a client who has a ML350pG8 server that is working fine with the small exception that "seemingly randomly" the fan kicks into high speed mode.  I was there recently, and I thought the server had rebooted during the middle of the day, so I quickly went over and was going to identify what was causing the reboot.  It hadn't rebooted, so I checked the IML to see what event necessitated a higher cooling mode.  Nothing relevant showed up in the IML or server event logs.  The room is air conditioned and cool.  The server is not in direct sunlight or near anything that could be transfering heat.  I check the air pathways and while there was some minimal buildup of dust, it was not enough to substantially obstruct airflow.  I guess I have a couple questions:

1) What could cause a server as described go into high cooling mode?  You know when it sounds like an airplane taking off.

2) Where would an event like this be logged.  I figured the IML since it's a hardware function, but I did not see any events related to cooling, fan speed, etc.  I have the standard stuff loaded for the System Management Homepage, but did not see anything or any degraded items there.

Thanks in advance for any help or ideas about this.

Jeff

NO amber lights on predictive failure disk

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 Hi all,

I obsereved predective failure on disk but our site team was unable to to see any amber lights
Note:there are almost 50disks in the server and half of them are in offline and yet to be initialized and disk which is gonna fail soon is configured with RAID-0 and not sure whether it's in offline or not

ml350 g5 upgrade cpu from x5345 to x5460 saystem not booting

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1.

I am with the 2007 BIOS -after installing new cpu  x5460 -system powers up  fan@ Iam guessing 100&% and remains in that state - no boot - derspite the relevant health and light diagnostics being green/showing  no errors. I have left for 10 mins ....

 

2.

If the no boot a BIOS update  issue -there is a entitlement requirement re latest BIOS l etc but the server is over 10 yrs old so there is NO HP support contract |(nor can there be, I believe).....am I right about this? And so how do I obtain the new BIOS should that be necessary?

3. 

Generallly the SPP 's I have used in the past on various versions dont seem to wish to install BIOS which have to be done manually....could  someone comment on that -whether thats correct 

Thank you-would be very appreciative of some advice

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