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Proliant DL360 G10 KVM (LevelOne KVM-1611) black screen

May 3, 2018, 1:39 am
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Hello,

we have trouble with our new HP Server and our KVM Switch.

We get no video signal respectively only a black screen:

 

Tried so far:

- Updated Firmware to latest version U32 v1.36 (02/14/2018)

- Changed video cable

- Used cable from an other server which definitely works

- Changed BIOS Settings (Embedded Video Connectin to "Always Enabled")

If i use an other external monitor, directly connected, Mouse and Keyboard over KVM work, but monitor with kvm stays black (after switching back)..

Kind regards

Marc

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Embedded user partition on HPE gen10 servers

May 3, 2018, 3:26 am
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Hello all,

I can't seem to find any way to enable "Embedded user partition", that was found via usb settings in BIOS on Gen9 servers. Is the feature removed from gen10 servers? I'm using Proliant DL380 Gen10.

The partition was a perfect place to install ESX on HPE servers. I'm really disappointed, if the feature is removed.

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Cores/Sockets

May 3, 2018, 9:55 am
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Hi experts
On one of my server i have below config

Processor1
Processor speed:2400 Mhz
Execution Technology: 10/10 cores, 20 threads
Memory Technology: 64bit capable
Internal L1 cache 320KB
Internal L2 cache 2560KB
Internal L3 cache 30720KB

In the same way i have another 3 Processors with same configuration.(Processor2,Processor3,Processor4)
I was asked below two questions plz guide me
Total Number of sockets per Node: 4 processors, 10 cores per processor so total number of sockets per node = 4*10=40 is this right answer?
Number of physical cores per Socket: ?

i have a question for myself, i see 20 threads, with hyperthreading how many cores will i get.
i am confused what is what

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DL380 G10: Can not install Window Server 2016

May 3, 2018, 7:02 pm
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Hi all,

I got trouble with installation Window server 2016 on DL380 G10 server.

I was try to deploy by Intelligent Provisioning with Window Server 2016 ISO file, but installation process breakdown while installing process (Installing around ~86%).

The ISO file is no problem, I tested with another devices.

I wondered is there any install driver for RAID controller, part model is : HPE Smart Array P408i-a SR Gen10.

PS: I set all BIOS setting as default.

Thank you.

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Ventillation au max Hp Proliant ML350p Gen8

May 3, 2018, 11:42 pm
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Bonjour,

Suite a un ajout de disque dur sur un serveur  Hp Proliant ML350p Gen8 la ventilation c'est mit a tourner au maximum.
Et dés que je retire les disque dur la ventilation souffle normalement.

Y'a t'il un réglage dans le bios ou autre pour régler ce problème ?

Ci-joint la photo de la led qui s'eclaire sur le nouveau disque et pas sur les autre.

IMG_1501

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Probleme avec le Raid ProLiant-Servers-ML-DL-SL/ML110-Gen10-s100i-SW-

May 4, 2018, 2:33 am
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bonjour

jai un probleme avec la creation du raid sur le ProLiant-Servers-ML-DL-SL/ML110-Gen10-s100i-SW-

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DL185 G5 (Lefthand P4500) shutting down as soon as NICs are connected

May 4, 2018, 3:33 am
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Hi folks,

This is an oddity I've never seen in all my years of working with Proliants. I had a site this week with a downed P4500 G1. It wouldn't power up with the button and if power was removed/replaced it would power up for the briefest of seconds. I replaced the PSUs with the same result.

Pulling it out of the rack I changed the DC distribution module and the server powered up - result. Back in the rack with all cables connected and.....nothing. Basically it worked out of the rack but not in it.

Long story short I ran it ok in the rack with only power connected and it died as soon as I plugged in NIC1. Remove cable and power was restored. I found an 8 port Netgear switch and plugged into that with nothing else connected - power fluctuated, up and down repeatedly. Connect up NIC2 (the non-shared one) and I watched it autonegotiate to 100Mb and the power came on.

This means the server's gigabit networking was taking the whole box down but 100Mb was fine.

Anyone seen this before? I'm expecting tumbleweeds :)

W

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DL160g8 Unable to load into Windows after install

May 4, 2018, 7:37 am
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I feel ridiculous asking this question, as I am sure it is something simple, but I can't figure it out.,

I have a DL160g8 server with a B120i RAID controller.  I have it setup as RAID 0 (yes, I know, but this is what I need for my setup)..  I have 4 1TB drives setup, but right now all I have is an array of 200GB created.

Windows 2012r2 loads up fine from my iLO virtual CDROM, it sees the RAID array fine (when I do an advanced setup, I can select the 200GB drive to install Windows onto), it installs all of the files on the drive just fine.  It then reboots and I get an error right away that winload.exe is not working with status 0xc00000e9. The info is "An unexpected I/O error has occurred.".

I feel like there is something wrong with the way it is being installed where Windows is not realizing it is a RAID array.  I have tried the following

  • Boot from the CD, load the RAID driver, and tried startup repair (failed.  The log said it couldn't find the boot program or something like that)
  • Went to a command prompt from the CD, and tried to run the various bootrec commands (/fixmbr, /rebuildbcd, etc.)
  • Checked the BIOS to ensure it was in RAID mode and the hard drive was the first boot device
  • I have done lots of other things, but can't think of anything key at the moment.

I have tried to reinstall Windows 2012r2 numerous times and the result is the same each time.  Any help you can provide would be appreciated.

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Patching BIOS via iLO4 CLI

May 4, 2018, 10:32 am
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Hey guys

I have about 20 BL465c Gen8s which I want to stage the latest BIOS update on

I have the iLO f/w (ilo4_255.bin) & the BIOS file (CPQA2613.46E) hosted on an http server.  I have scripted all 20 servers to update the iLO successfully, so I know that the iLOs can reach the http server & retrieve the files from it.

For the first time, I am also trying to use this process to stage the BIOS update prior to reboot.  I've read the iLO4 CLI guide, and it seems the correct command should be...

      'load /system1/swid2 -source http://x.x.x.x/CPQA2613.46E'

....where swid2 is the System ROM target

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/system1/swid2
Targets
Properties
name=System ROM
VersionString=A26 06/09/2013
oemhp_VersionStrings=A26 06/09/2013
Verbs
cd version exit show load

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Running the command returns....

 

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</>hpiLO-> load /system1/swid2 -source http://x.x.x.x/CPQA2613.46E

status=1
status_tag=COMMAND SPAWNED
Fri May 4 17:52:47 2018

Attempting to load firmware image.

status=2
status_tag=COMMAND PROCESSING FAILED
error_tag=COMMAND ERROR-UNSPECIFIED
Fri May 4 17:52:47 2018

Unable to retrieve a valid firmware image. Check file path and login credentials.

 

----

If I go to the iLO GUI & point it to the update file, it appears to upload it & pre-flash it successfully, but I would like to script this so that I don't have to do that for all 20.  Has anyone done this before & can advise what I'm getting wrong?  Thanks!

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The network card 658501-001 is not known in the server DL380G9

May 4, 2018, 10:40 pm
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HI;

I have a network card with Part 658501-001 .

I can not use this card on server DL380g9 . This card is known in part system information , but not in intelligent provisioning.

What is the solution?

 
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turn off raid on a hp proliant dl380p gen8

May 6, 2018, 10:16 am
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Hello,
 

i have hp proliant dl380p gen8 and using 5x300 gb hp sas disk, 

Can anyone tell me how I can turn RAID off on a hp proliant dl380p gen8. I just want the disks connected directly without any RAID like c,d,e,f,g drives

is that possible ?

 thanks

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ML30 Gen9 flashing helath LED

May 6, 2018, 11:38 am
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I have a new ML30 Gen9 and the helath LED continually flashes. I currently have on 500GB SSD drive installed with Windows 2012 R2. As you can see I do get the "Not able to Authenticate error, but I don't think that should make the health LED constantly flash red, should it? Everything seems to be working fine other than the LED. Here are a couple screenshots or the Storage Administrator and the System Management log.

Any help would be appriciated.

 

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HP DL380P G8 - SAS Expander

May 6, 2018, 10:32 pm
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Dear Team,

I'm trying to expand the storage for my Dl380p Gen8 server. I bought an additional 8 bay cage for this job, Because the existing cage is fully loaded. I need to expand the existing array & I have spent lot of time for the same. finally I got a solution with p830 controller with primary and secondary cable kit. Each cage have 2 SAS ports (2+2 = 4). But the p830 controller have only 2 SAS ports.

 

My question is “How the cage and controller will connect to each other ?”

 

I am not getting any picture of the cable from HPE or Internet .If you have this picture please share with me.

 

Please not I have spent hell lot of time by calling HP level 1 & 2 engineers. They don’t have any single picture of this cable , I have contacted several distributors and supplier & they also not aware of this product. Now what i will do?

 

Part Number = 698533-B21//729637-001  HP Smart Array P830/4GB FBWC 12Gb 2-ports Int SAS Controller

Part Number = 729278-B21//733719-001 HP 6G SAS P430/830 Primary Cable Kit

Part Number - 729276-B21//733719-001 HP 6G SAS P430/830 Secondary Cable Kit

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Server part Temperature

May 1, 2018, 7:06 pm
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Whether the temperature on the SFP port reaches 85 degrees Celsius.
Is it normal or not ?
How do i reduce the temperature ?

 

I get high temperatures on some server devices, after the server went down yesterday.

Capture.PNG

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Spectre and Meltdown latest info

May 2, 2018, 12:01 am
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If you are looking for the latest mitigation and resolution information for HPE products affected by the Spectre / Meltdown vulnerability, check out the HPE security bulletin on the HPE Vulnerability website for the most up to date information. All impacted HPE products are listed here.

Thank you,
Vajith

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DL380 Gen8 taking more time to complete early system initialization after removing one Socket.

May 7, 2018, 3:03 am
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Hi,

One of our client, DBA team, running Oracle DB on many DL Gen8 and Gen9 Servers. Recently they had a license issue with oracle and they decided to use only one socket out of two sockets.  So we have removed one socket from one DL 380 Gen8 server for testing its performance. We are experiancing slow booting of Gen8. It is taking long time (Approx 6 minutes)  to complete the early system initialization process. Other Gen8 server with two sockets taking approx 2 minutes.

Is this time (6 mins) taken by Gen8 with one socket to complete early system initialization process expected?

If no then what would be the best solution to make it more faster.

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ML 350 G6 Processor Upgrade

May 7, 2018, 11:00 am
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Hello,

I have a decommissioned HP Proliant ML350 G6 server with Intel E5620 and I was wondering if it is ok to replace the process with a non HP intel processor E5645 part number  BX80614E5645 or do I have to use HP Intel E5645 part number 638317-B21?

I know the HP part number is a kit with a heat sink and the intel part number is processor only.

Could I just by the Intel processor and reuse the HP heat sink or does the processor need to be an HP to work with the HP Proliant server?

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DL360 Gen9 Server Platform Services Firmware requires update

May 8, 2018, 1:49 am
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hi,

 

I have here a fresh updated DL360 Gen9 with this Firmware:


Firmware Name  Firmware Version Location
HPE Ethernet 1Gb 4-port 331i Adapter - NIC 20.8.41 Embedded
iLO 2.55 Aug 16 2017 System Board
Intelligent Platform Abstraction Data 25.13 System Board
Intelligent Provisioning 2.70.75 System Board
Power Management Controller Firmware 1.0.9 System Board
Power Management Controller FW Bootloader 1.0 System Board
Redundant System ROM P89 v2.56 (01/22/2018) System Board
SAS Programmable Logic Device Version 0x02 System Board
Smart Array P440ar Controller 6.30 Embedded
System Programmable Logic Device Version 0x2C System Board
System ROM P89 v2.56 (01/22/2018) System Board

On Post and in the Integrated Managment Log I see every boot:

POST Error: 261-Server Platform Services Firmware requires update. Action: Please run the Server Platform Services Firmware Flash Component to update this firmware.

 

I can't find any newer Firmware for this box? All stuff is on fresh Firmware.

 

 

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unable to handle kernel null pointer dereference at (null)

May 8, 2018, 2:31 am
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Dear All,

I got subject issue when i try to install redhat 6.3 on hp dl380 g9 server through ilo image file.

kindly help me to resolve this issue.

Thank you.

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HP G7.1 SPP has an update that can temporarily brick the NC553i 10Gb interfaces BL460c G7

May 8, 2018, 7:19 am
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Just an FYI for anyone that might search this in the future

I am redeploying BL460c G7 blades for a project, and needed to patch them for Spectre

I used the HP G7.1 SPP & it of course patches all components in the server.  I updated ~80 blades, and about half of them exhibited an issue with the Emulex CNA 10Gb firmware update.  I used the "Automatic update" and none of the servers displayed an error during the process...all finished & rebooted themselves.

The servers that updated show "Controller Init: Done" on POST screen

The server that had a bad update for "Controllerx" & repeat that message 15-20 times on POST before booting, and then the OS can't use the 10Gb interfaces

The resolution I found was to use this Emulex bootable ISO hosted on HP's website to flash the firmware back to an older version

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4324631&swItemId=co_108044-1&swEnvOid=4184

 

OFFLINE Firmware image (.iso) for HP Emulex 10GbE Converged Network Adapters and 10GbE Network Adapters !!NOT SUPPORTED WITH P9500/XP STORAGE ARRAYS!!

 

Type: Firmware - Network Version: 4.1.450.7(4 Sep 2012) Operating System(s): OS Independent File name: OneConnect-Flash-4.1.450.7.iso (35 MB)

 

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