Hi
We have a Proliant DL380 G7 with RAID controller Smart Array P410i (Embedded Slot) with Windows Server 2012, we also have 4 Physical Hard Disk (RAID 1+0).
they are from 3 different models:
EG0300FBLSE
DG0300FAMWN
EG0300FBVFL
We Install HP "Smart Storage Administrator" program to monitor our RAID hard disk, It give us warning:
A firmware update is recommended for this physical drive. Model: HP EG0300FBLSE
2 of 4 physical Hard Disks are HP EG0300FBLSE , so I receive 2 of above message.
So I download this firmware:
Online ROM Flash Component for Windows - EG0300FBLSE
This is firmware version HPD5. I also have tried the latest version HPD8.
These updater programs runs fine with success message and then instruct us to reboot windows, but after rebooting, HDD firmware do not changed, and I firmware version is still HPD2.
This is the part of cpqsetup.log, related to running this updater:
Setup Session Beginning 11/20/2018 - 15:30:48 PM
---------------------------------------------------------------------------
Command Line Parameters Given:
Name: Online ROM Flash Component for Windows - EG0300FBLSE, EG0450FBLSF, EG0600FBLSH, and EG0900FBLSK drives
New Version: HPD5
Determining component installation state...
The software is installed but is not up to date.
Current Version:
Product ID EG0300FBLSE, Version HPD2: 2 found
Drive ROM is not up to date
The installation procedure was completed successfully.
A reboot is required to finish the installation completely.
Additional Information:
As part of the reboot process, you must power cycle the server and any external array storage devices.
---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
I also tried DVD "Service Pack for ProLiant", hopping it use direct firmware update and don`t differ firmware upgrade for next boot, but this DVD still updates using differed mode and I wasn`t succeed to update with this DVD either.
I have good experience with hardware and firmware updating, but these HDD`s firmware refuses to get updated.
What happens after rebooting the server? Which updating mechanism is used during windows booting? what should I do to update these HDD`s firmware?
Thankyou in advanced.