Hi there,
ML150 Gen9, Smart Array P440, cache battery model # 727258-B21 and the following POST error messages:
313-HPE Smart Storage Battery 1 Failure - Battery Shutdown Event Code: 0x0400
1797 Write Back Cache Backup Previously Falied. Caching is disabled. Action: Replace the Cache Module
We updated the firmware, BIOS, iLO, P440 firmware with "P19089_001_spp-2019.03.1-SPP2019031.2019_0425.6.iso" with no luck. Also tried to "re-enable cache module" using the array configuration utility that returned with a "operation failed, unknown error occurred".
Then we ordered new "Model: 727258-B21 (iLO) / 727260-002 (tag); Spare: 815983-001" battery.
Battery replacement did not solve the issue and our server is very slow.
Are the P440 controller and this battery compatible with out ML150 Gen9 server? Or should we order a new battery version, replace the controller, or may be the whole server?
Thanks in advance,
Hugo