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DL380 G5 won't boot past Broadcom NetXtreme II Ethernet Boot Agent

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I have an old DL380 G5 that I use for learning and testing purposes, but suddenly it won't boot past the Broadcom NetXtreme II Ethernet Boot Agent v2.8.5.
I then tried transfering CPU's and RAM to an identical server - same problem. 

I cannot access the RBSU even if I press F9, NIC's are integrated, so I don't really know what to do. 

Both CPU's show up fine, all 40 GB of RAM are registered fine, I have a dead disk, but logical drives have been set for this - basically, everything runs fine up until the Broadcom Boot Agent.

Any suggestions?


DL560 Gen10 turn off or slowing POST Fan Noise

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Dear everyone,

is there a way to DL560 Gen10 to turn off or volume down the POST Fan Noise?

Thank you.

HP ProLiant DL580 G7 Server: MIB's

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Hello.

Can't find MIB's for HP ProLiant DL580 G7 Server..

10x!

ML30 Gen10 conversion to 4LFF hot-plug??

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I've just received an ML30 Gen10, which turned out to have a plain DIY drive cage for 4 LFF drives. This is a little surprising for a 'server', particularly given that the vendor website showed images of a drive cage with 4 hot-plug LFF drives, and recommended the 861686-B21 hot-swap drive, which I got.

Before I send this back, can anyone tell me if I can just replace the drive cage for a 4LFF hot-swap version? The ML30 options page at HPE doesn't list a hot-swap drive cage/bay, and HPE's drive cage page shows nothing for the ML30.

I'm in the UK. The vendor has offered me £45 cash (55USD) or a £55 voucher, but it seems likely that a drive cage, if there is one, will be at least twice this. Comments welcome.

DL180 G6, Smart Array P212, problem with cache battery

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hi
i replaced battery for P212 cache with same part number 460499-001 and same spares number 462976-001 (same battery model, only manufacture date is different)
in ssa i get error:
"The cache for Smart Array P212 in Slot 1 is disabled because one or more attached batteries are not supported by the currently running firmware."
i tried to replace battery with another new one, same result. i tried to replace cache module pn 458943-002, spare 488137-001 (same model) - same result, error. as result: i can use cache only in read mode.
Smart Array P212, fv 6.64
can anyone helps me, please ?

DL560 Gen10 temperature

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Dear everyone,

Sorry I wanna ask about DL560 Gen10 temp, especially within I/O Board [51-PCI 3 ] and [47-PCI 1], both in X=11, Y=11 , is it normal to have a 76'Celcius temperature in idle state?

Thanks.

Unable to ping ILO but able to ping gateway

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Hello,

i have configured Dl360 Gen10 HPE server. we have connected ILo cable and its blinking.

 

Able to reach gteway but unable to ping server Ip address from my network.

 

Need help on this 

DL120 Gen 9: Warning Authentication on this drive carrier failed due to a communication error

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Hello, I have an issue about DL120 Gen 9 hard drive. I am using Smart Array B140i. My company bought a server DL120 Gen 9 whose drives are SP Solid State Drive 3 years ago. 3 weeks ago, one drive was failed and I replaced that by another same size SP SSD. Unfortunately, I received a warning below:

Warning: Authentication on this drive carrier failed due to a communication error. This may not be an authentic HPE carrier. IO/O operations to the device will not be affected, but the Smart Array Controller will not control LEDs to this device.

I read many guides about troubleshooting gen 9, Server user guide, Quickspecs DL120, but have not figured out a solution. By the way, I want to ask another question:

- What is the consequence if I keep using my server without fixing that warning?

Thank you for your help.


RAID5 disk with Degraded Predictive failure() and Unrecoverable Media Errors Detected on Drives

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Hello everyone,

I have a HP ProLiant DL380p, with a RAID5 with 4 disks, where I had 2 logical disks running on those disks. Yesterday, I notice that I had one disk with the followin status: Degraded Predictive failure()

And after that, I check all the Integrated Management Log's, and I check that there was also some other caution warnings, that I dont know if are related with this disk or not, since the number of the slot is different, but since it is placed inside of a RAID5, dont know if the disk that have failed some SMART test is already messing with other disks:

"id","Severity","Class","Last Update","Initial Update","Count","Description",
"111"," Caution","POST Message","08/17/2019 13:23","08/17/2019 13:23","1","POST Error: 1720-Slot X Drive Array - S.M.A.R.T. Hard Drive(s) Detect imminent failure",
"110"," Caution","POST Message","08/17/2019 13:23","08/17/2019 13:23","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"109"," Caution","POST Message","08/17/2019 12:55","08/17/2019 12:46","2","POST Error: 1720-Slot X Drive Array - S.M.A.R.T. Hard Drive(s) Detect imminent failure",
"108"," Caution","POST Message","08/17/2019 12:55","08/17/2019 12:46","2","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"107"," Caution","POST Message","08/16/2019 17:52","08/16/2019 17:08","4","POST Error: 1720-Slot X Drive Array - S.M.A.R.T. Hard Drive(s) Detect imminent failure",
"106"," Caution","POST Message","08/16/2019 17:52","08/16/2019 17:08","4","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"105"," Caution","Drive Array","08/17/2019 13:24","07/28/2019 05:32","16","Internal Storage Enclosure Device Failure (Bay 1, Box 2, Port 1I, Slot 0)",
"104"," Caution","POST Message","07/23/2019 18:40","07/23/2019 18:40","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"103"," Caution","POST Message","07/23/2019 10:40","07/23/2019 10:29","2","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"102"," Caution","POST Message","07/12/2019 13:23","07/12/2019 13:23","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"101"," Repaired","Network","06/26/2019 13:13","06/26/2019 13:11","1","Network Adapter Link Down (Slot 0, Port 2)",
"100"," Repaired","Network","06/26/2019 13:13","06/26/2019 13:11","1","Network Adapter Link Down (Slot 0, Port 1)",
"99"," Repaired","Network","06/26/2019 12:15","06/26/2019 12:13","1","Network Adapter Link Down (Slot 0, Port 2)",
"98"," Repaired","Network","06/26/2019 12:15","06/26/2019 12:13","1","Network Adapter Link Down (Slot 0, Port 1)",
"97"," Repaired","Network","06/26/2019 13:14","06/25/2019 18:13","3","Network Adapters Redundancy Reduced (Slot 0, Port 3)",
"96"," Repaired","Network","06/25/2019 18:15","06/25/2019 18:13","1","Network Adapter Link Down (Slot 0, Port 2)",
"95"," Repaired","Network","06/26/2019 13:14","06/25/2019 18:11","3","Network Adapters Redundancy Reduced (Slot 0, Port 2)",
"94"," Repaired","Network","06/25/2019 18:13","06/25/2019 18:09","1","Network Adapter Link Down (Slot 0, Port 1)",
"93"," Caution","POST Message","06/03/2019 19:45","06/03/2019 19:45","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"92"," Caution","POST Message","05/31/2019 13:13","05/31/2019 13:13","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"91"," Caution","POST Message","04/30/2019 13:16","04/30/2019 13:09","2","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"90"," Caution","POST Message","03/20/2019 13:55","03/20/2019 13:55","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"89"," Repaired","Network","03/19/2019 19:07","03/19/2019 19:05","1","Network Adapters Redundancy Reduced (Slot 0, Port 2)",
"88"," Repaired","Network","03/19/2019 19:07","03/19/2019 19:05","1","Network Adapters Redundancy Reduced (Slot 0, Port 3)",
"87"," Repaired","Network","03/19/2019 19:05","03/19/2019 19:04","1","Network Adapter Link Down (Slot 0, Port 2)",
"86"," Repaired","Network","03/19/2019 19:05","03/19/2019 19:04","1","Network Adapter Link Down (Slot 0, Port 1)",
"85"," Caution","POST Message","03/13/2019 11:37","03/13/2019 11:37","1","POST Error: 1716-Slot X Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface Analysis (ARM) scan. Errors will be fixed automatically when the sector(s) are overwritten.",
"83"," Caution","POST Message","03/09/2018 16:27","03/09/2018 16:27","1","POST Error: 1792-Slot X Drive Array - Valid Data Found in Cache Module. Data will automatically be written to drive array.",

 Regarding the predictive failure disk, since it is a hot swap controller, I think that I just need to replace that disk, by disconnect it and add a identical disk with the same model, to start the replication from RAID5, during production time or not. If its less danger to do it with that server offline I can do it that way.

Resuming, anyone can help with those two doubts? 

Thanks in advance!

ML350p gen8 Storage Controller Driver will no install

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Good Morning All!

I have an old girl we are trying to get going as a test environment to train people up in. The system will install Windows Server 16 fine. When I boot the machine it will not make it to the login screen with the Smart Array P420i Controller enabled in the bios it stalls on the Windows splash screen with the rotating dots.

If I disable the controller the OS boots fine on the SATA SSD. Problem is when the Storage Controller is disabled it will not install the drivers.

Barks at me "The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system. " 

Lastly, I know the controller is good, I have been running a Linux based OS off the raid for almost a year before we decided to make this change.  

Is there a way to force the drivers to install without the device on? Or sideload the drivers? I just need this machine to make it into Windows Reliably with the raid enabled.

Thanks!!!!!!

Logical Drive Not Visible

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I have a new ML 110 Gen 10 server.  2 physical drives on which I have created a single array with 2 logical drives.  One smaller logical drive for the operating system, one large drive for data.  

I used the HPE SMB setup for the operating system which is Windows Server 2019 Standard.  It was correctly installed on the smaller logical drive, but the larger logical drive is not visible to the operating system.  

I've checked in Disk Management with no luck.  I've also used the HPE storage tools to verify that the logical drive is online and has no errors.

Any help on this would be appreciated

Enable HPE Proliant Update , Third-Party Software Updates in SCCM

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Hi , I am trying to install the Drivers for Gen8,Gen9,Ge10 via HPE ProLiant Updates Software Updates via SCCM so far I have enabled Third Party updates and created a custom catalogue and gave Download Url : https://downloads.hpe.com/pub/softlib/puc/hppuc.cab Under Products selected HPE ProLiant Updates ( Firmware Bundles & Software bundles) I can now see under the software updates The Below bundles HPE Windows Server 2019 x64 Software 2019.03.1 , so I create a software update group and right click it and selected download then I get below error error : All software updates in this selection are expired or Metadata-only. The deployment cannot be created did I use the correct url to create the custom catalogue ? what should I do next ? Thank you Tanoj

PCI Bus Error (Slot 0, Bus 0, Device 0, Function 0) logged on stuck reboot Windows Server 2016

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Hello, a server DL380 Gen9,  with Windows Server 2016 installed hangs on reboot and only can be started by Cold booting from iLo.

The IML logs Critical errors:

  • PCI Bus Error (Slot 0, Bus 0, Device 0, Function 0)
  • Unrecoverable System Error (NMI) has occurred. System Firmware will log additional details in a separate IML entry if possible
  • Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 0, Function 0, Error status 0x00000000)

FW and drivers have been updated, problem persists.

 

I'v read the forum posts regarding an fix for Windows server 2008 that fixes a stuck shutdown and logs similar messages, but does this apply to Windows Server 2016 as well?

https://community.hpe.com/t5/ProLiant-Servers-ML-DL-SL/DL380-Gen9-win-server-2008-R2-Stuck-shutdown-screen/td-p/6889278

Has anybody had this king of issue?

Custom SPP for gen8

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When going to Custom SPP site I can't seem to be able to create a custom baseline that would include Gen8 based hardware. Is it not possible to create one anymore? Do I have to take the whole 8.1 package?

DL 560 Gen 10 and problem with RAM

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Hello, we have DL560Gen10 server with 4x Xeon(R) Gold 6144 CPU @ 3.50GHz and 48 modules of 64GB @2666LRDIMM DDR4 RAM (p/n 840759-091) and have big problrm with memory moduls on 1-2 CPU,  - some looks like "Present, Unused|", some "Not Present":

Снимок экрана 2019-09-01 в 15.07.24.png

System ROM U34 v2.10 (05/21/2019).

HPE service support replased motherboard but not fix this problem... Maybe some one have same problems and you fixed it?  
One question,- HOW?


Hardware monitoring HPE Gen 10 servers with event notifier replacement

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Hi all,

we were using HPE servers for many years, starting with DL380 Gen6.

Up to Gen9 we were using the built-in tools such as HP event notifier, SNMP service, HP system management homepage, etc. to monitor our hardware and in an event of failure the system sent out an alert email. It was working perfectly!! However, as far as I understand the situation has changed with Gen10 servers. The above mentioned tools aren't available anymore or am I wrong?

What kind of software is now necessary to monitor the hardware? Are there still free tools available? Or do we need an iLo advanced license? Would that already be enough? Can iLo advanced be configured to send an email in case there is a hardware problem? Or do I also need additional server software like a central management software? I have read a lot already about this topic but at the moment I am kind of confused about it.

Oh btw. we are only using Windows Server (2016 + 2019), no Linux etc.

Thanks in advance for your help!

Greetings

Aktuator

can't boot up the CentOS7 after upgrade the kernel from 3.10.0 to 4.4.189

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The CentOS is newly installed with a USB stick. I can get in the Centos7 normally with the default kernel 3.10.0. =================================================

however, after I upgrade the kernel to kernel-lt-4.4.189-1.el7.elrepo.x86_64. 

I restart the system , when Start to boot the OS, it stopped and showing:

[Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR 38d is 330)

i8042: Can't read CTR while initializing i8042.

I waited for a very long time , the screen changes nothing ,

I had to power off the server , and power on again ,

then on the grub bootloader screen , I choose the lowere 3.10.0 kernel , It works again. ====================================================

Memory Present/unused 10Gen Server

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Dear all, 

I've HPE server 10Gen 360. I've 4x16GB RAM, one of them showing "present/unused" when accessing from iLO. any idea what is missing?

troubleshooting: swapped memory locations. but problem still exist.

If this problem is not common, let me know if I need to open a case with HP support,

 

Best regards,

DL160 with P420 - CACHE STATUS PROBLEM DETECTED

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We have som problem with our DL160 Gen8 server with a Smart Array P420 disk controller.
Suddenly it started reporting like this:
------------------------------------------------
root# /usr/sbin/hpssacli ctrl all show config

Smart Array P420 in Slot 2 (sn: PDSXK0BRH6H3EQ)

CACHE STATUS PROBLEM DETECTED: The cache on this controller has a problem.
To prevent data loss, configuration changes to
this controller are not allowed.
Please replace the cache to be able to continue
to configure this controller.
------------------------------------------------

We changed the cache module but the error message is still there.
The server works as normal.

Anyone who has any idea what to do?

Thanks, Dan Erik

 

3.5' drive cage for ML350 Gen10

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Hi Guys

We purchased a ML350 Gen10 server for our office and it came with SFF hard drive cage.  This allows us to install 8 x 2.5" drives.  We want to use 4 LFF drives.  I have spent time with HPE support and looked online but I can't seem to find the exact parts I need.  It is my understadning that I need the following:
1.  LFF Cage
2.  Backplate

3.  Cable 

4.  Drive Caddy/Trays (774026-001)

During my research I was able to find a SKU# 874566-B21 (which seems to fit what I need but I am not sure if this includes the cable.  Also, any part number for the drive trays/caddy?

Anyone has any insight into this?

HPE ProLiant ML350 Gen10 4114 2P 32GB-R P408i-a 8SFF 2x800W RPS Perf Rack Server

Base Model #877622-001 Config #f98d62de1ee14298b9ec4ea53e6e7716

 

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